Patient Experience
I was so nervous going in for my first check-up in years. Dr. Pavithran just had this calm way about him that made me feel okay. He explained everything in simple terms and didn't rush me. I walked out feeling a lot lighter than when I walked in.
My father was admitted at Apollo Secunderabad, and Dr. Pavithran was the attending physician. What stood out was how he took the time to explain the situation to all of us, not just the patient. He gave us his direct number and actually answered when we called with questions. In a stressful time, that clear communication meant everything to our family.
Saw Dr. Pavithran for a persistent cough. Got in, he listened, checked me over, gave a clear diagnosis and prescription. No fuss, no unnecessary tests. Exactly what I needed.
I'd been feeling run-down for months. My appointment was at 3, I got seen around 3:20—the waiting area was packed. But once I was in with Dr. Pavithran, he gave me his full attention. He asked questions about my work stress and sleep habits that other doctors had skipped. He connected dots I hadn't even mentioned. We made a plan that wasn't just pills, but actual lifestyle tweaks. It's been six weeks, and I finally feel like myself again. That extra time he took in the room made up for the wait in the lobby.