Patient Experience
I'd been to three other doctors about this constant fatigue and stomach pain. Everyone said it was stress. Dr. Sateesh Kumar actually listened, asked a bunch of questions I hadn't been asked before, and ordered some specific tests. Turns out it was a tricky thyroid issue combined with a mild ulcer. He explained it all on a notepad, drawing little diagrams. Finally, an answer that made sense.
Had to get a small cyst removed from my back. Honestly, I was more nervous about the hospital process than the surgery itself. But Dr. Kumar's team at Apollo made it simple. The procedure itself was quick, he checked in right after, and the nurse gave very clear instructions for the bandage. It healed up perfectly. Just a straightforward, good experience.
The place was busy, I had to wait a bit past my appointment time, which I expected. What stood out was how the front desk staff handled it—they apologized and kept me updated. The nurse who took my vitals was really kind and chatted with me to pass the time. Even the cleaner in the hallway gave a smile. It felt like a team effort, not just a doctor's visit.
Look, I don't really like hospitals. Dr. Kumar got that. He didn't rush in with a clipboard; he sat down, asked how I was doing in general first. When he explained my high blood pressure, he didn't just throw pills at me. We talked about my diet and work stress. He feels like a very smart, calm person you're having a conversation with, not someone talking down to you.