Patient Experience
I've been seeing Dr. Dumpala for my diabetes and blood pressure for almost eight years now. He remembers my history without checking the file, asks about my grandkids, and never rushes me. The clinic at Apollo can be busy, but he's the reason I keep going back. He's just steady, you know? When my meds needed adjusting last year, he explained the why behind every change. That kind of consistency is hard to find.
My father was admitted to Apollo Secunderabad with pneumonia, and we were all really scared. Dr. Dumpala was the one who actually took the time to talk to us. He didn't just give updates; he explained what the numbers on the monitor meant in simple terms and what to expect next. He called my sister directly when there was a change. He treated my dad, but he really looked after our whole family through a tough time.
Saw Dr. Dumpala for a nasty stomach bug. Got straight to the point, asked the right questions, prescription worked. Waiting area was packed, but the actual consult was efficient. He's good.
I went to Apollo Secunderabad last month because I'd been feeling run down for weeks—just no energy, headaches, the works. I was nervous it was something serious. Dr. Dumpala actually listened to me list all these vague symptoms without interrupting. He asked about my work stress and sleep, not just the physical stuff. He ordered a couple of blood tests but also said, 'Let's not jump to worst-case scenarios yet.' That alone helped. When the results came back showing it was mainly a vitamin deficiency and exhaustion, his advice felt practical, not preachy. The whole experience felt like he was solving a puzzle with me, not just processing a patient.