Patient Experience
I'd been to a couple of doctors for this nagging stomach pain and fatigue, and everyone said it was just stress. Dr. Varun Prakash was different. He actually listened to my whole history, asked a bunch of questions others hadn't, and ordered some specific tests. Turns out it was a tricky gallbladder issue that wasn't showing up on the usual scans. He explained it all with a diagram on his notepadwhy the first-line tests missed it and what our options were. I finally felt like someone had connected the dots.
Had to get a small cyst removed from my back. Honestly, I was nervous about any kind of procedure. Dr. Prakash walked me through exactly what he'd do, step by step, and it was over before I knew it. The whole thing at Medicover was so straightforward. In and out the same day, and the follow-up call from his nurse to check on the stitches was a nice touch. It was just... easy, which is exactly what you want for something routine.
Look, the parking at Medicover Secunderabad is always a bit of a hunt, I won't lie. But once I got inside for my consultation, the difference was clear. The front desk people were actually helpful when my file got mixed up, and the ward felt calm and clean. It's not fancy, but it feels professional. That overall environment makes a difference when you're not feeling great.
What stuck with me about Dr. Prakash was how he talked to my elderly father. Dad gets confused easily and asks the same question twice. The doctor never rushed him, never showed a hint of irritation. He just repeated things patiently in a calm voice, making sure Dad understood. That kind of patience and respect is rare. It meant the world to us.