Patient Experience
I'd been to a couple of doctors for this nagging stomach pain and fatigue, and everyone just said it was stress. Dr. Kavitha was different. She actually sat and listened to every little symptom, even the ones I thought were silly. She ordered a specific test the others hadn't, and it turned out to be a tricky thyroid issue that was mimicking other problems. She explained it all on a notepad, drawing it out so I could understand. It wasn't a quick fix, but finally having a real answer was a huge relief.
Had to get a small cyst removed from my back. Honestly, I was nervous about the whole thing—hospitals make me jittery. But Dr. Kavitha and her team at Apollo Trichy made it so straightforward. The procedure itself was over before I knew it. She checked in right after, and the nurse gave my wife very clear instructions for the bandage. The bill was exactly what they said it would be, no surprises. Sometimes simple things going right is all you need.
The place was busy, I had to circle for parking, but once I got inside, it felt calm. The front desk people found my file quickly even though I'd forgotten my appointment slip. What really stuck with me was the nurse who took my vitals. I must have looked worried because she just chatted with me about my drive in, really normal stuff, and it totally took my mind off why I was there. It felt like people there actually see you as a person, not just the next patient in line.
My son had a bad fever and we saw Dr. Kavitha. He's shy and was hiding behind me. She didn't push it. She just talked to me first, and then slowly, she got down to his level and started asking him about his school bag, which had a dinosaur on it. She won him over by the time she needed to check his ears. She has this quiet, patient way about her. You can tell she's not in a rush to get to the next room, even when she probably is.