Patient Experience
I'd been to a couple of doctors about this nagging pain and fatigue, and everyone said it was just stress. Dr. Naveen actually listened. He asked questions no one else had, ordered some specific tests, and figured out it was a tricky thyroid issue. It wasn't straightforward, but he explained the whole thing with a diagram on his notepad. I finally feel like I'm getting somewhere.
Had to get a small cyst removed. Honestly, I was nervous at first, but Dr. Naveen made it seem so routine. The whole thing was over in what felt like minutes. He checked in the next day himself, just to see how the healing was going. It was a simple thing, but it meant a lot. No fuss, no drama, just good care.
The Apollo facility is really clean and calm, which helped because I was a bit anxious. The nurses at the front desk were patient when I fumbled with my papers, and the assistant in Dr. Naveen's room was really kind. Even when the parking lot was full and I was running late, they were understanding. It felt like a team effort.
What sticks with me is how Dr. Naveen talks to you. He doesn't just look at the file; he looks at you. When he explained my treatment plan, he sat down, made sure I understood, and asked if I had any doubts. He has this calm way about him that just puts you at ease. You feel like a person, not just another case.