Patient Experience
I'd been to a couple of doctors for this nagging stomach pain and fatigue, and everyone said it was just stress. Dr. Arunshankar was different. He actually sat and listened to every little detail, even the ones I thought were silly. He ordered a specific test the others hadn't, and it turned out to be a tricky thyroid issue. He explained it all on a notepad, drawing little diagrams. I'm on treatment now and finally feel like myself. The man just wouldn't give up until he had an answer.
Had to get a small cyst removed from my back. Honestly, I was more worried about the hassle than the procedure. But from check-in at Apollo to discharge, it was just... smooth. Dr. Arunshankar's team had everything sorted. The surgery itself was quick, he checked in right after, and the nurse gave my wife very clear instructions for the bandage. Parking was a bit of a hunt that morning, but that was the only hiccup. Felt very routine, in the best way possible.
The place itself makes a difference. I was really anxious before my consultation, but the clinic area at Apollo Trichy was calm and clean. What stood out was the front desk lady; I'd forgotten my old reports, and she helped me figure out how to get them emailed over without any fuss. Dr. Arunshankar was great, of course, but that kind of help from the staff when you're flustered really sets the tone. It felt like people were actually paying attention.
Look, I'm not great with doctors. I get nervous and clam up. Dr. Arunshankar has this very calm, quiet way about him. He didn't rush me. He asked his questions, waited for me to find my words, and never made me feel stupid. He cracked a small joke about my cricket team's last match to put me at ease. It sounds simple, but that patience made me trust him enough to actually follow his advice. He treats you like a person, not just a case file.