Patient Experience
Our 11-year-old son's liver transplant from a living donor (his aunt) was complicated by rare antibody compatibility issues. Dr. Sonmezgoz developed a pre-transplant desensitization protocol using immunotherapy borrowed from rheumatology, something never before attempted at our son's age in our region. Two years later, both donor and recipient are thriving.
When our infant twins both presented with different liver conditions, one with Alagille syndrome, one with progressive familial intrahepatic cholestasis, Dr. Sonmezgoz created separate but synchronized treatment plans. His team managed the complexity of two different medication schedules, dietary needs, and appointment timelines without ever mixing them up.
Our 16-year-old athlete son's liver laceration from a football accident was deemed inoperable elsewhere. Dr. Sonmezgoz pioneered a minimally invasive embolization technique adapted from interventional radiology, preserving 85% of liver function. He then designed a return-to-sport protocol that had our son playing competitively again within a year.
As parents of a child with alpha-1 antitrypsin deficiency, we struggled with the psychological impact of chronic disease. Dr. Sonmezgoz connected us with three other families across Turkey facing the same condition, creating a support network that shares treatment insights and organizes annual gatherings he always attends.
Our 9-year-old daughter's portal hypertension caused life-threatening variceal bleeding during a family trip to Tokat. Dr. Sonmezgoz performed emergency TIPS procedure in the middle of the night, a complex intervention rarely done on children her size. His calm explanation to our terrified daughter about 'fixing the tiny rivers in her liver' still comforts her.
When genetic testing revealed our newborn had citrullinemia type II, we were overwhelmed. Dr. Sonmezgoz created a color-coded system for medications, feedings, and symptoms that even our elderly parents could follow. He also arranged for a Japanese specialist to consult remotely, as this condition is more common in East Asia.
Our 13-year-old son's liver tumors turned out to be multifocal hemangiomas mimicking malignancy. Instead of aggressive treatment, Dr. Sonmezgoz prescribed propranolol, a blood pressure medication, which caused the tumors to regress over 18 months. He called it 'starving the unwanted guests without harming the host.'
After our 7-year-old's liver abscess didn't respond to antibiotics, Dr. Sonmezgoz used ultrasound-guided drainage with a catheter he personally modified for pediatric anatomy. During recovery, he noticed her interest in the ultrasound screen and now lets her 'help' during follow-ups by holding the gel bottle, making medical visits something she looks forward to.
Dr. Spec. MD. Erol Yildirim provided exceptional care for my pediatrics condition. The treatment was personalized and effective.
I was impressed by the professional approach at Medical Park Tokat. Dr. Spec. MD. Erol Yildirim explained everything clearly and made me feel comfortable.
The recovery process was smooth thanks to Dr. Spec. MD. Erol Yildirim's expertise. Highly recommend for pediatrics treatment.
My family and I are grateful for the care we received from Dr. Spec. MD. Erol Yildirim. The hospital staff was also very supportive.
As a 78-year-old with rapidly progressing cataracts in both eyes, I was terrified of losing my ability to read and recognize my grandchildren's faces. Dr. Bolat didn't just schedule surgery; she spent an entire consultation explaining the phacoemulsification procedure using a detailed eye model, even drawing diagrams for my daughter. Her post-operative care was extraordinary, she personally called me the evening after each surgery. Now I can thread a needle again and see the individual leaves on trees. Her combination of technical precision and grandmotherly reassurance is something I've never encountered in 50 years of medical visits.
Our 8-year-old son developed a sudden, severe squint that appeared literally overnight after a fever. The local clinic said 'wait and see,' but we rushed to Medical Park Tokat. Dr. Bolat immediately recognized it as a rare case of acute acquired comitant esotropia possibly linked to a viral trigger. What amazed us was how she transformed the examination into a game for our terrified child, using animated fixation targets and calling the diagnostic lenses 'magic spy glasses.' She coordinated with pediatric neurology to rule out serious causes while calming our panic. Six weeks of prism therapy later, his eyes are perfectly aligned. She treated both our son's eyes and our parental anxiety.
I'm a 42-year-old graphic designer who noticed subtle distortion in straight lines, barely noticeable but professionally catastrophic. Dr. Bolat's routine checkup became anything but routine when her OCT scan revealed early-stage keratoconus that five other ophthalmologists had missed over two years. Instead of just prescribing cross-linking, she designed a hybrid treatment plan: customized corneal collagen cross-linking combined with specialty scleral lenses she personally fitted over three meticulous sessions. She even consulted with my optometrist abroad when I traveled for work. Her approach wasn't just treating a disease but preserving a career, she understood my visual needs were different from a factory worker's or retiree's.
This was supposed to be a simple follow-up for my diabetic retinopathy, but during the examination, Dr. Bolat noticed subtle neovascularization that hadn't been there three months prior. What happened next was a masterclass in emergency ophthalmology: she canceled her next appointment, performed immediate pan-retinal photocoagulation laser treatment right then, and arranged for anti-VEGF injections the same day, all while explaining each step in calm, clear Turkish. When I asked why the urgency, she showed me the scans and said, 'Your retina was preparing to stage a rebellion.' Two months later, the threatening vessels have regressed completely. She turned a routine visit into a sight-saving intervention with the decisiveness of a military commander and the bedside manner of a favorite aunt.
As an 82-year-old grandfather, I brought my 5-year-old grandson, Ali, to Dr. Zeynep. He was terrified of doctors after a bad hospital experience. Dr. Caliskan didn't just examine him; she performed magic. She showed him how her stethoscope was a 'heart whisperer' and let him listen to his own 'engine.' She diagnosed a simple ear infection, but her real treatment was restoring his trust. Her patience with the elderly guardian and the frightened child was a masterclass in holistic care. We left with medicine and a smiling boy clutching a 'brave patient' sticker.
Our newborn, Elif, was only 3 weeks old when she developed a high fever and became listless. We rushed to Medical Park Tokat in the middle of the night in a panic. Dr. Zeynep Caliskan met us in the ER, her calm presence immediately cutting through our fear. She suspected neonatal sepsis, a terrifying term. She explained every rapid test and decision with crystal clarity, never talking down to us. She coordinated with the NICU team seamlessly. Elif spent 5 days in the hospital on IV antibiotics. Dr. Zeynep visited her multiple times daily, even on her day off, tracking the subtlest changes. She saved our daughter's life. We don't have words for our gratitude, only tears of relief.
My 10-year-old daughter, Defne, has a complex congenital heart condition that requires meticulous follow-up. We've seen many specialists, but none like Dr. Zeynep. Her follow-up visits are not just scans and numbers. She remembers Defne's hobby (pottery) and asks about it first. She explains the echocardiogram results using metaphors Defne understands ('Your heart's special doorway is opening better this season!'). She discusses the long-term surgical roadmap with us, the parents, with brutal honesty yet immense kindness. She makes us feel like a team, not just a case. In a journey filled with anxiety, she is our anchor of competence and compassion.
For a routine school check-up, my overly energetic 7-year-old son, Kaan, was bouncing off the walls. I expected a quick, dismissive visit. Dr. Caliskan, however, turned it into a fascinating investigation. While checking his reflexes, she noticed a slight, persistent clumsiness in his left hand that we had chalked up to him being a boy. She asked him to draw a spiral, which he did poorly with that hand. With gentle probing, she uncovered a very mild, previously undetected neurological coordination issue. She didn't alarm us but arranged for a pediatric physiotherapy consultation. This wasn't a routine check-up; it was a detective story where Dr. Zeynep found the clue everyone else missed. It's preventative care at its finest.