Patient Experience
My case was a real puzzle for a while. Other doctors were scratching their heads, but Dr. Nadella didn't give up. He ordered a specific test I hadn't even heard of, and that's how we finally got the answer. It was scary, but having a clear plan after months of uncertainty made all the difference. The team at Kamineni worked so fast once we knew what we were dealing with.
I needed a standard port placement before starting chemo. Honestly, I was more nervous about the procedure than the treatment. Dr. Nadella explained it in such a simple way, and his team was incredibly calm. It was over before I knew it, and the recovery was exactly as he said it would be—just a bit sore for a day. It felt good to have one thing go smoothly in all this.
Look, the parking at that hospital is always a nightmare. I was frazzled by the time I got to the oncology floor. But the lady at the front desk, she saw my face and just had this way of calming me down. The whole place is quieter than I expected, and someone always offers you a glass of water. It’s the small things that help you get through the long wait.
What I’ll remember most is how Dr. Nadella talks to you. He doesn’t hide behind his computer screen. He pulls his chair up, looks you in the eye, and asks how you’re *really* doing. When I got bad news, he let the room get quiet for a minute. He didn’t rush to fill the silence with false hope, and that meant more than any platitude ever could.