Patient Experience
My 8-year-old son had a high fever that wouldn't break for three days. We were so scared. Dr. Alla was so gentle with him, explained everything to him in a way he could understand, and didn't just throw antibiotics at us. She took the time to figure out it was a viral thing and gave us a clear plan. We left feeling like we actually knew what to do, not just confused with a prescription.
My mother was admitted with severe stomach pain, and we were all really worried. Dr. Bhagyaraj was the one who called me directly after the initial tests to explain what she thought was happening, before we even asked. She didn't talk down to us, answered all our panicked questions at 10 PM, and made sure we understood each step. It was her clear communication that helped us stay calm through the whole process.
Went in for a persistent cough. Dr. Alla was straightforward, listened, ran the necessary checks, and gave me a treatment that actually worked. No fuss, no unnecessary drama. Got the help I needed.
I'd been feeling run down for monthsjust tired all the time, no energy. My regular check-up at Medicover turned into more when Dr. Bhagyaraj noticed my pallor and asked a few extra questions. She ordered some specific blood tests others had overlooked. Turns out, I was severely anemic. She sat with me for a good 15 minutes going over the results, drawing little diagrams to show how iron works, and suggested dietary changes alongside a supplement. It wasn't a magic fix, but following her plan, I finally started feeling like myself again about six weeks later. She remembered my case at the follow-up, too.