Patient Experience
I'd been to a couple of doctors for this nagging stomach pain and fatigue, and everyone just said it was stress. Dr. Siva Prasad actually listened. He asked questions about things no one else had, even what my skin looked like in the sun. He ordered some specific tests at Medicover and figured out it was a rare vitamin deficiency. I was so relieved to finally have an answer, and the treatment plan he gave me is simple and it's working.
Had to get a small cyst removed from my back. Honestly, I was nervous at first, but Dr. Siva Prasad made it feel like no big deal. He explained everything in the clinic room itself, showed me the tools, and the whole thing was over in maybe twenty minutes. Hardly any pain, and the follow-up was quick. It was just a smooth, straightforward experience from start to finish.
Parking at the hospital was a bit of a hassle that day, I won't lie. But once I got inside, it made a difference. The place at Medicover is clean and calm, not chaotic. The front desk lady helped me find my way, and the nurse who took my vitals was really kind, cracking a small joke that settled my nerves before I saw the doctor. It felt like a team effort.
What I remember most is how Dr. Siva Prasad talks to you. I'm an older patient, and sometimes doctors rush. He didn't. He sat down, looked at me, not his computer, and explained my high blood pressure like he was talking to a friend. He asked about my diet, my daily walk, and we worked out a plan I could actually follow. He has a calm way about him that makes you feel heard.