Patient Experience
I'd been feeling run down for months, and a few other doctors just said it was stress. Dr. Hema Sunder actually listened to all the weird little symptoms I thought were nothing. She ordered some specific tests I'd never had before and figured out it was a thyroid issue that was messing with everything else. It wasn't a quick fix, but having a real answer changed everything.
Needed a basic mole removal. Honestly, I was more nervous about the hospital visit than the procedure itself. Parking at Medicover was a bit of a hunt that day. But Dr. Sunder made it simple. She explained each step right before she did it, the whole thing was over in minutes, and the follow-up was just a quick check. It was exactly what you hope forboring and straightforward.
The clinic was really clean and calm, which helped because I hate hospitals. What stood out, though, was the nurse at the front desk. I was confused about my paperwork, and she walked me through it without making me feel silly. Even the person who took my blood samples was really gentle. It felt like the whole team there was on the same page.
My kid was scared to see the doctor. Dr. Sunder didn't just talk to me; she got down on his level and chatted with him about his school first. She showed him the stethoscope and let him listen to his own heartbeat. By the end, he was laughing. She has a real way of putting people at ease, no matter their age.