Patient Experience
I'd been to a couple of doctors for this nagging stomach pain and fatigue, and everyone just said it was stress. Dr. Rao actually sat me down, listened to my whole history again, and ordered a specific test the others hadn't. Turns out it was a tricky parasite. He explained it all with a diagram on his notepadwhy the usual stuff was missed, how the treatment works. Felt like someone finally put the puzzle together.
Had to get a small cyst removed. Honestly, I was nervous at first, but the whole thing was so straightforward. Dr. Rao walked me through each step before he did it, the actual procedure took maybe ten minutes, and he even called that evening to check if I was feeling alright. It was just a simple thing, but the way it was handled made all the difference.
The parking at Medicover was full when I arrived for my dad's appointment, which stressed me out. But from the front desk to the nurses, everyone was really calm and helpful. The place itself is clean and doesn't feel chaotic. It set a good tone, and by the time we saw Dr. Rao, we were both more relaxed. The staff's attitude really matters.
What I remember most is how Dr. Rao talks to you. He doesn't rush. When I was worried about some test results, he didn't just read them out; he asked me what my biggest fear was and then addressed that directly. He has this quiet, sure way of explaining things that just makes you feel heard. It's not what he says, it's how he listens.