Patient Experience
I'd been to three different doctors for my constant fatigue and stomach issues, and everyone just said it was stress. Dr. Dibya Baruah was the first one who actually sat and listened. He asked about things no one else had, like a weird rash I'd had years ago. He ordered some specific tests at Apollo, and it turned out to be something pretty rare. He explained it all to me without making me feel stupid, and we finally had a real plan. I feel like I have my life back.
I needed a minor cyst removed, and honestly, I was more nervous about the hospital process than the actual thing. Dr. Baruah made it so straightforward. The appointment was quick, he told me exactly what to expect step-by-step, and the whole thing was over in what felt like minutes. I was in and out of Apollo that morning, and the recovery was just as easy as he said it would be. No drama, just good, clean work.
My dad had to see Dr. Baruah, and I was dreading the trip to the big Apollo hospital—thought it would be chaotic. Parking was a bit of a hunt, I won't lie. But once we got inside, the front desk people were really patient with us. The nurse who took his vitals was so gentle with him, and even the person who brought water had a smile. It made a stressful day much easier to handle. The doctor was great, but the whole team there really helped.
Look, I don't like hospitals. I get anxious. From the moment I walked in, Dr. Baruah had this calm way about him. He didn't rush me. When I told him I was scared, he didn't dismiss it; he just nodded and said, 'Let's talk through it so it's less scary.' He drew little diagrams on a notepad. He felt more like a knowledgeable friend explaining something than a doctor in a white coat. That meant everything to me.