Patient Experience
I'd been to a couple of doctors with this weird fatigue and stomach pain, and everyone just said it was stress. Dr. Naidu was the first one who actually sat and listened, really pieced together all these little symptoms I'd mentioned. He ordered some specific tests I'd never had before. Turns out it was a pretty rare vitamin deficiency affecting my gut. He explained it in a way that finally made sense. I'm on a simple treatment now and feel like myself again.
Had to get a small cyst removed from my back. Honestly, I was nervous about the whole thing, but Dr. Naidu made it feel like no big deal. The procedure itself was over in what felt like ten minutes. He talked me through each step, which helped a lot. The stitches were so neat you can barely see the scar now. It was just a very straightforward, smooth experience from start to finish.
The parking lot at Apollo Ramnagar was packed when I arrived, which got me a bit flustered. But from the moment I walked in, the front desk people were really calm and helpful. The nurse who took my vitals noticed I seemed anxious and just had a nice, normal chat with me about the weather while we waited. The whole place just felt efficient and clean, without being cold. It made a long wait for my consultation much easier.
What I remember most is how Dr. Naidu talked to my elderly mother. She gets confused easily and was scared. He didn't just talk to me about her medication; he knelt down so he was at her eye level, spoke slowly, and showed her the pills. He treated her with such simple respect, not like a problem to be solved. That meant more to our family than any medicine.