Patient Experience
I'd been to a couple of doctors about this nagging fatigue and stomach pain, and everyone just said it was stress. Dr. Shashanka was different. He actually listened, asked a ton of questions I hadn't been asked before, and ordered some specific tests. Turns out it was a tricky vitamin deficiency causing the issues, not just 'stress.' He explained it all on a notepad, drawing it out so I could understand. Finally felt like someone figured it out.
Had to get a small cyst removed from my back. Honestly, I was nervous about the whole thing—hospitals make me jittery. But Dr. Chunduri and his team at Apollo Ramnagar made it so straightforward. The procedure itself was over before I knew it. The best part was there were no surprises; he told me exactly how it would feel and how long recovery would take, and he was spot on. Back to normal in a few days.
Parking at the hospital was a nightmare that day, completely full, so I was already flustered when I got in. But the front desk staff saw I was stressed and helped me sort it out quickly. The whole place in Ramnagar just feels calm, you know? Clean, quiet. Even the nurse who took my vitals was really kind and chatted with me to pass the time. It made a long wait much easier to handle.
What I remember most is how Dr. Shashanka talks to you. I'm not great with medical terms, and he never made me feel silly for asking 'stupid' questions. When he came in, he'd sit down, not hover by the door. He checked in on how my family was handling everything too, not just my charts. It felt like talking to a very smart, caring friend who also happens to be a doctor.