Patient Experience
I'd been to three other doctors about this constant fatigue and stomach pain. Everyone said it was stress. Dr. Srinivas Rao actually sat and listened to everything, even the small stuff I thought was silly. He ordered a specific test the others hadn't, and it turned out to be a tricky thyroid issue combined with a mild ulcer. He explained it in a way that finally made sense. I'm on the right treatment now and feel like myself again.
Had to get a small cyst removed from my back. Honestly, I was pretty nervous about the whole thing. The procedure itself at Apollo was quick, maybe 20 minutes. Dr. Virothu talked me through each step as he did it, which really helped. The parking lot was packed that day, but once I was in, everything moved smoothly. No fuss, no complications, just in and out.
The place is big and can feel a bit overwhelming, I won't lie. But the front desk ladies were really kind when I was confused about where to go. The nurse who took my vitals noticed I was anxious and just chatted with me about regular things until I calmed down. It made the wait for Dr. Virothu much easier. Good people make a difference.
What stuck with me was how Dr. Rao treated my elderly father. He didn't just talk to me; he got down to my dad's eye level, spoke clearly and slowly, and checked if he understood. He even drew a little diagram on his notepad. It wasn't just about the medicine; it was about seeing the person. That kind of respect is rare.