Patient Experience
I'd been to a couple of doctors for this nagging stomach pain and fatigue, and everyone said it was just stress. Dr. Govinda was different. He actually sat and listened to everything, even the small stuff I thought was irrelevant. He ordered some specific tests others hadn't, and that's how we found it was a tricky gallbladder issue, not just stress. He drew me a simple diagram to explain it all. I felt heard for the first time.
I needed a minor cyst removal. Honestly, I was pretty nervous about the whole thing. Dr. Siripurapu walked me through each step on the day, told me exactly what to expect, and it was over before I knew it. The whole process was straightforward, no surprises. I was in and out of Medicover in a few hours, and the recovery was just as he said it would be.
The clinic at Medicover is clean and modern, which helps when you're feeling anxious. But what really stood out was the team. The front desk lady remembered my name when I came back for a follow-up, and the nurse who took my vitals was so calm and chatty it took my mind off why I was there. It felt like a team effort, not just a doctor's appointment.
Look, I don't really like hospitals. Dr. Govinda has this very calm, steady way about him. He doesn't rush you. When I was worried about some test results, he didn't just read them out; he explained what the numbers *meant* for me personally. He asks about your family, your workit feels like he's treating you, not just a chart. That kind of care makes a real difference.