Patient Experience
I'd been to a couple of doctors for this nagging stomach pain and fatigue, and everyone said it was just stress. Dr. Gandi Vikram actually listened. He asked questions about things no one else did, like changes in my skin and if I craved ice. He ordered specific tests others hadn't. Turns out, it was a pretty significant vitamin deficiency causing a host of problems. He explained the whole thing with a diagram on his notepadmade it simple. I'm on the mend now because he looked past the obvious.
Had to get a small cyst removed from my back. Honestly, I was nervous at first, but Dr. Vikram made it feel like no big deal. The whole thing at Medicover was quick. He talked me through each step during the procedure, which helped a lot. It was over before I knew it, and the follow-up was just a simple check. Parking was a bit of a hassle that day, but the actual experience with the doctor was smooth and straightforward.
The clinic at Medicover is clean and calm, which matters when you're not feeling great. But what really stood out was the team. The front desk lady remembered my name from my last visit months ago, and the nurse who took my vitals was really kind when she saw I was anxious. They all worked well with Dr. Vikram. It felt coordinated, not rushed. Even the person who cleaned the room gave a friendly nod. It's a good environment.
What I liked most about Dr. Vikram is how he talks to you. He doesn't just stare at the computer screen. He sits down, makes eye contact, and lets you finish what you're saying. When I explained my symptoms, he nodded and waited, didn't interrupt. He has a calm way about him that puts you at ease. You feel heard, not just processed. That kind of attention is rare these days.