Patient Experience
My father was admitted with a bad fever and confusion. We were all scared, honestly. Dr. Metta came and spoke to us in the hallway, explained it was a severe infection but treatable. He didn't use big words we didn't understand. He just told us the plan, step by step. He'd call my mother every evening with an update, even when things were busy. That meant the world to us. Dad's home now, much better. The doctor was just... very clear and kind.
Took my wife in for what we thought was just bad indigestion. Dr. Ganeswara Rao Metta listened, asked a few more questions, and suggested we run a couple of checks. Turned out it was her gallbladder. He drew a simple diagram on a notepad to show us what was happening and why removing it was the best option. The surgery went smoothly. The whole thing was less frightening because he made sure we weren't left in the dark. Parking at Medicover that day was a nightmare, but the care was solid.
Our 8-year-old son had a nasty cut that needed stitches. He was hysterical. Dr. Metta was so patient. He got down to his level, talked about cricket for a minute, and explained everything he was going to do before he did it. He even let my son hold a gauze pack. It turned a traumatic moment into something my boy now talks about bravely. As a parent, seeing a doctor handle a scared child with that much calm is what you remember.
After my mom's check-up, we got confusing results from another place. We came to Dr. Metta for a second opinion, really anxious. He spent nearly 45 minutes going over every line of the report with us, comparing it to her new tests. He said, 'Look, here's what's normal for her age, and here's the small thing we actually need to watch. Nothing to panic about.' The relief was instant. He cut through all the noise and gave us straight facts. We left feeling a weight was gone.