Patient Experience
I'd been to a couple of doctors for this nagging fatigue and stomach issue, and everyone just said it was stress. Dr. Swarupa actually listened to the whole history, asked questions no one else did, and ordered a specific test. Turns out it was a thyroid problem that was messing with everything. She explained it in a way that finally made sense. I'm on medication now and feel like myself again.
Had to get a small cyst removed. Honestly, I was nervous at first, but Dr. Swarupa made it seem so straightforward. The procedure itself was quick, she talked me through each step, and the recovery was exactly as she said it would be. No surprises, no drama. Sometimes you just want things to be simple, and this was.
Parking at Medicover was a bit of a hassle that day, I won't lie. But once inside, the whole experience changed. The front desk lady was really patient while I fumbled for my papers. The nurse who took my vitals had a calming way about her. The place just felt clean and organized, which helped settle my nerves before seeing the doctor.
What I remember most is how Dr. Swarupa sat down with me. She didn't stand by the door rushing out. I was worried about some test results, and she could tell. She just took a minute, looked me in the eye, and said, 'Let's go over this together, and we'll figure out the next step.' That meant more than any medical jargon ever could.