Patient Experience
I'd been feeling off for months, and a couple of other doctors just gave me general advice. Dr. Archana actually listened to all the little details I thought were silly to mention. She ordered some specific tests others hadn't, and she figured out it was a thyroid issue that was messing with everything. She explained it in a way that finally made sense, without making me feel dumb for not knowing.
Had to get a small cyst removed. Honestly, I was pretty nervous about the whole thing, even though everyone said it was routine. Dr. Archana walked me through each step on the day, and the procedure itself was over before I knew it. The recovery was exactly as she said it would beno surprises. It just went like clockwork.
The clinic was busy when I went, I had to wait a bit. But the front desk lady was really kind about it, and the nurse who took my vitals had a great way of chatting that put me at ease. The place itself felt clean and calm, which helped a lot. It felt like a team effort, not just seeing the doctor.
What stuck with me most was how Dr. Archana talks to you. She sits down, makes eye contact, and never rushes you. When I was worried about my kid's fever, she didn't just prescribe medicine; she showed me what to look for at home to know if it was getting serious. She has a calm way about her that makes you feel heard.