Patient Experience
At my age, you get used to doctors rushing you through appointments. Dr. Kiranmai was different. She took her time with me, explained my new medication in simple terms, and made sure I was comfortable. The hospital was busy, but she never made me feel like a number. A very kind doctor.
My father was admitted with a high fever and we were all very worried. Dr. Gottapu was the one who calmed us down. She called me directly after each check-up to explain what was happening in plain language, never using confusing medical jargon. She listened to our family's concerns and answered every question we had, day or night. Having a doctor who talks to the family makes all the difference.
Had a stubborn stomach issue for weeks. Saw Dr. Kiranmai at Medicover. She figured it out fast, got me on the right meds. No nonsense, straight to the point. Felt better in a couple days. Good doc.
I walked into Medicover feeling awful and honestly, a bit nervous. The waiting area was packed. But from the moment Dr. Kiranmai Gottapu called my name, things changed. She sat me down, asked not just about my fever, but how I was sleeping and if I was stressed at work. She connected dots I didn't even know were there. She drew a little diagram on a notepad to show me what she thought was going on. It wasn't just a prescription; it felt like she actually solved a puzzle. I left with a clear plan and, for the first time in a month, some real hope.
I'd been feeling run down for months, and a couple of other doctors just shrugged it off as stress. Dr. Kiranmai actually listened to every little symptom I mentioned, even the weird ones I thought were nothing. She ordered some specific tests I hadn't had before and figured out it was a thyroid issue that was messing with everything. It wasn't a quick fix, but having a real answer changed everything.
Had to get a small cyst removed. Honestly, I was pretty nervous about it, but Dr. Gottapu explained the whole thing in simple terms and made it sound like no big deal. She was right. The procedure itself was over in what felt like minutes, and the recovery was exactly as she said it would be. It was one of those things you worry about that turns out to be straightforward.
The clinic at Medicover was busy when I went, I had to wait a bit past my appointment time. But the nurses were really kind about it and kept checking in. The place itself feels clean and calm, which helps when you're not feeling great. Even the person at the front desk was patient with my questions about the paperwork.
What stuck with me was how Dr. Kiranmai talks to you. She doesn't just look at her screen; she makes eye contact and really hears you. When I was worried about some side effects, she didn't dismiss itshe took time to explain why it was happening and how we could manage it. You feel like you're talking to a person, not just a medical expert.