Patient Experience
I'd been to a couple of doctors for this nagging stomach pain that just wouldn't go away. Everyone said it was just acidity. Dr. Naik was different. He actually sat and listened to my whole history, asked questions no one else had, and ordered a specific scan. Turns out it was a small gallstone causing the trouble. He explained it all with a diagram on his notepad. I felt heard for the first time.
Had to get a small cyst removed from my back. Honestly, I was nervous at first, but Dr. Naik made it so simple. The whole thing took maybe twenty minutes in his clinic room at Medicover. He talked me through each step, and there was barely any pain. I was in and out, and the follow-up was just a quick check. It was exactly what you hope for with something routine.
The hospital itself is nice and clean, which helped. But what really stood out was the team. The lady at the front desk helped me figure out my insurance paperwork without making me feel like a bother, and the nurse who took my vitals was really gentle and cracked a joke that calmed me down. It felt like everyone was on the same page, which made the visit less stressful.
My son had a high fever and was really scared. Dr. Naik has this calm way about him. He didn't just talk to me; he got down to my son's level, showed him the stethoscope, and let him listen to his own heartbeat. He turned what could have been a scary visit into something my kid was curious about. That kind of patience means a lot to a worried parent.