Patient Experience
I needed a minor cyst removal. Honestly, I was nervous at first, but Dr. Kumar made it simple. The whole thing was over in what felt like twenty minutes. He talked me through each step, the local anesthetic worked fine, and the stitches were neat. Recovery was exactly as he said it would beno surprises. It was just a straightforward, easy visit.
For months, I just felt offtired, some aches, nothing specific. Other doctors were stumped. Dr. Nandi Sai Kumar actually sat and listened to the whole confusing timeline. He ordered a couple of tests others hadn't thought of, and it turned out to be a tricky thyroid issue. He explained it in a way that finally made sense. I'm on treatment now and starting to feel like myself.
The parking at Medicover was full that day, so I was a bit flustered when I got in. But the front desk lady was really calm and got me sorted quickly. The whole place just feels clean and organized, which helps when you're waiting. Even the nurse who took my vitals was friendly and cracked a small joke to lighten the mood. It made the visit less stressful.
What I remember most is how Dr. Kumar talked to my elderly mother. She gets confused easily. He didn't rush her; he looked at her, not just her file, and used simple words. He checked if she understood before moving on. You don't see that kind of patience everywhere. It meant a lot to our family.