Patient Experience
I'd been to a couple of doctors for this nagging stomach pain and fatigue, and everyone just said it was stress. Dr. Palle Sri Harsha actually listened. He asked questions about things no one else had, like changes in my skin and if I'd traveled. He ordered some specific tests others hadn't thought of. Turns out it was a tricky parasite. I was nervous, but he explained the treatment plan so clearly, without talking down to me. He figured out what was really wrong.
Had to get a small cyst removed from my back. Honestly, I was more worried about the injection than the actual procedure! Dr. Harsha was really calm about it. He talked me through each step, even warned me when the local anesthetic would pinch. The whole thing was over in maybe twenty minutes. The stitches were neat, and healing was straightforward. It was one of those things you build up in your head, but it ended up being no big deal.
Parking at Medicover was a bit of a hassle that morning, I won't lie. But once I got inside, it made a difference. The front desk lady saw I was flustered and helped me sort my papers quickly. The place felt clean and quiet, which helped settle my nerves. Even the nurse who took my vitals was kind and cracked a small joke. It felt like the staff there actually worked together, and that made the whole visit less stressful.
What I remember most is how Dr. Harsha talked to my elderly mother. She gets confused easily and was scared about her new medication. He didn't just speak to me; he sat down, looked right at her, and used simple words. He drew a little diagram on his notepad to show how the medicine would help. He didn't rush us out. You could tell he was seeing her, not just the patient in the room. That kind of patience is rare.