Patient Experience
I'd been to a couple of doctors for this nagging stomach pain, everyone said it was just acidity. Dr. Shaikh Mastan Ahmed actually sat and listened to my whole history, asked a bunch of questions others hadn't. He ordered a specific scan at Medicover, said he had a hunch. Turned out to be a small, tricky hernia that was easy to miss. He explained it all with a diagram on his notepad. I felt heard for the first time.
Needed to get a cyst removed from my back. Honestly, I was nervous at first, but Dr. Ahmed made it sound so straightforward. The whole thing at Medicover was quick. He talked me through each step during the procedure, which really helped. I was in and out in a couple of hours, and the recovery was exactly as he said it would be. No fuss, no drama.
The parking at Medicover was full when I arrived for my dad's check-up, which stressed me out. But once inside, the front desk people were really calm and sorted things quickly. The place feels clean and quiet, not chaotic. That helped settle my dad too. Dr. Ahmed's clinic area was organized, and we didn't have to wait long past our slot.
What I remember most is how Dr. Ahmed talks to you. My mother is quite old and gets confused. He didn't just speak to me; he knelt down so he was at her eye level, spoke slowly, and held her hand while explaining her medication. He has this calm way about him that just puts you at ease. It's not what he said, but how he said it.