Patient Experience
I'd been feeling run down for months, and my local clinic just kept saying it was stress. Dr. Syam actually listened. He didn't rush me, asked about things no one else had, and ordered some specific tests. Turns out it was a thyroid issue that was messing with everything. He explained it in a way that finally made sense, and the treatment plan he started has me feeling like myself again. It was a relief to finally have an answer.
Had to get a small cyst removed from my back. Honestly, I was nervous at first, but Dr. Syam made it so simple. The whole thing was over in what felt like minutes. He talked me through each step, the local anesthetic worked perfectly, and the stitches were so neat you can barely see the scar now. It was one of the easiest medical things I've ever done.
The parking lot at Medicover was packed when I went for my check-up, so I was a bit flustered getting in. But the front desk staff were really calm and got me sorted quickly. The whole place just felt clean and organized, which helped settle my nerves. Even the nurse who took my vitals was friendly and chatted with me. It made the whole visit less stressful.
What I remember most is how Dr. Syam sat down with me after my dad's reports came in. He didn't just read them out; he looked at me, saw I was worried, and took the time to draw a little diagram on his notepad to show what was happening. He has this quiet, patient way of explaining things that doesn't make you feel stupid for asking questions. That meant a lot to us.