Patient Experience
My 8-year-old son had a high fever that wouldn't break, and I was a complete mess. Dr. Pilaka at Medicover was so calm with him, explaining everything in a way a kid could understand. He didn't just rush to prescribe heavy meds; he took time to figure out the root cause. The wait was a bit long, but honestly, seeing how he treated my anxious boy made it worth it. We left feeling actually cared for, not just processed.
As a project manager, I don't have time for endless appointments. I went to Dr. Pilaka with persistent fatigue. He was direct, ordered the right tests without fluff, and gave me a clear, actionable plan. Got my energy back in two weeks. Efficient and effectiveexactly what I needed.
Had a weird stomach thing going on for weeks. Friend said to see Dr. Pilaka. He listened, poked around, figured it out. Prescription worked. No nonsense, got the job done. Parking at that hospital is always a pain, though.
I've avoided doctors for years, just toughing things out. But this back pain got so bad I couldn't sleep. Walking into Medicover, I was nervous. Dr. Pilaka didn't make me feel silly for waiting so long. He asked about my work (I'm a tailor), how I sit, everything. His diagnosis made sense because he connected it to my daily life. The treatment plan was simplesome exercises, a slight med adjustmentand he followed up with a call himself to check in. It wasn't magic, but it was the first time I felt heard by a doctor.