Patient Experience
The hospital itself is nice and clean, I'll say that. But what really stood out was the team. The front desk lady helped me figure out my paperwork when I forgot my glasses, and the nurse who took my vitals was so kind and chatted with me to distract me because I was a bit anxious. It felt like everyone was working together smoothly, which made the whole visit less stressful.
What I'll remember most is how he talks to you. He doesn't rush. He sits down, looks you in the eye, and you feel like you're his only patient that day. When he explained my high blood pressure, he didn't just hand me a prescription; he asked about my daily routine and gave me practical tips I could actually follow. You feel heard, not just processed.
My father was admitted with a bad fever and confusion. We were all scared, honestly. Dr. Metta came and spoke to us in the hallway, explained it was a severe infection but treatable. He didn't use big words we didn't understand. He just told us the plan, step by step. He'd call my mother every evening with an update, even when things were busy. That meant the world to us. Dad's home now, much better. The doctor was just... very clear and kind.
Took my wife in for what we thought was just bad indigestion. Dr. Ganeswara Rao Metta listened, asked a few more questions, and suggested we run a couple of checks. Turned out it was her gallbladder. He drew a simple diagram on a notepad to show us what was happening and why removing it was the best option. The surgery went smoothly. The whole thing was less frightening because he made sure we weren't left in the dark. Parking at Medicover that day was a nightmare, but the care was solid.
Had to get a small cyst removed. Honestly, I was nervous at first, but Dr. Behera made the whole thing feel routine. He explained each step in the clinic room itself, the procedure itself was over in what felt like minutes, and the aftercare instructions were clear. No drama, just efficient and professional care from start to finish.
Our 8-year-old son had a nasty cut that needed stitches. He was hysterical. Dr. Metta was so patient. He got down to his level, talked about cricket for a minute, and explained everything he was going to do before he did it. He even let my son hold a gauze pack. It turned a traumatic moment into something my boy now talks about bravely. As a parent, seeing a doctor handle a scared child with that much calm is what you remember.
After my mom's check-up, we got confusing results from another place. We came to Dr. Metta for a second opinion, really anxious. He spent nearly 45 minutes going over every line of the report with us, comparing it to her new tests. He said, 'Look, here's what's normal for her age, and here's the small thing we actually need to watch. Nothing to panic about.' The relief was instant. He cut through all the noise and gave us straight facts. We left feeling a weight was gone.
I'd been feeling run down for months, and a few other doctors just said it was stress. Dr. Parasuram actually listened to all the weird little symptoms I mentionedeven the ones I thought were silly. He ordered some specific tests and figured out it was a thyroid issue that was messing with everything. It wasn't a quick fix, but having a real answer changed everything for me.
Had to get a small cyst removed. Honestly, I was nervous at first, but Dr. Parasuram explained the whole thing in simple terms. The procedure itself was over before I knew it. Recovery was exactly as he said it would beno surprises. Sometimes you just want things to be straightforward, and this was.
The clinic at Medicover was busy when I went, I had to wait a bit. But the front desk lady was really patient helping me with the paperwork, and the nurse who took my vitals had a great way of calming my nerves. It felt like the whole team was on the same page, which made the visit less stressful.
What stuck with me was how Dr. Parasuram talked to my elderly mother. He never rushed her, answered all her repeated questions without a hint of annoyance, and even cracked a small joke that made her smile. You can tell he genuinely sees the person, not just the patient file.
I'd been to a couple of doctors about this constant fatigue and stomach pain, and everyone just said it was stress. Dr. Manasa was different. She actually sat and listened to every little symptom, even the weird ones I thought were unrelated. She ordered some specific tests others hadn't, and it turned out to be a tricky thyroid issue combined with a mild food intolerance. She explained it all on a notepad, drawing little diagrams. I finally feel like I have answers, not just a prescription.
Had to get a small cyst removed from my back. Honestly, I was nervous about the whole thinghospitals make me anxious. But Dr. Manasa made it so straightforward. The procedure itself was quick, and she talked me through each step before she did it. The parking lot was packed that day, so I was a bit flustered arriving, but the actual appointment was calm and efficient. It healed up perfectly, just like she said it would.
What stood out to me was the whole team at Medicover. From the front desk folks who helped me figure out my paperwork to the nurse who took my vitals, everyone was kind. The place was clean and quiet, which helped a lot. Dr. Manasa was great, of course, but it felt like a group effort. Even the person who brought water was smiling. It made a stressful visit much easier to handle.
My kid was really sick, and Dr. Manasa has this way with children. She didn't just talk to me; she got down on my daughter's level, showed her the stethoscope, and let her listen to her own heartbeat. My daughter went from hiding behind my legs to being curious. The doctor's patience and that gentle way of explaining things, even to a five-year-old, made all the difference. We left feeling cared for, not rushed.
Had my gallbladder out at Medicover. Was pretty nervous about the pain after, but Dr. G.V. Prasad had a clear plan. He checked on me twice a day, adjusted my meds so I wasn't just zonked out, and actually explained what the soreness meant. By day three, I was walking the halls. The follow-up call from his office a week later was a nice touch.
I've been seeing Dr. Prasad for my hypertension for over five years now. You don't stick with a GP that long unless they're doing something right. He remembers my history, asks about my family, and never rushes the appointment. When my readings spiked last year, he didn't just throw a new pill at me; we talked about my work stress first. That consistency is hard to find.
Needed a doc for a bad sinus infection. Went to Dr. G.V. Prasad at Medicover. Got in, he listened, prescribed what I needed, and sent me on my way. No fuss. Parking was a hassle, but he was fine.
My whole thing started with this weird fatigue that wouldn't go away. Saw Dr. Prasad, and instead of brushing it off, he got curious. Ordered some basic tests, then a few more. He called me himself with the resultsturned out my iron was through the floor. What stuck with me was how he walked me through the 'why,' not just the 'what.' He drew a little diagram on the paper sheet about how iron works. Felt like he was solving a puzzle with me, not just treating a chart. Still working on getting my levels up, but I finally feel like I know what's happening in my own body.
I was so nervous going in, first time seeing a doctor by myself. Dr. Talla Vinay just had this calm way about him. He actually listened to all my worries, didn't rush me at all. Explained everything in simple words. Left feeling like a weight was off my shoulders, honestly.