Patient Experience
I'd been feeling run down for months, and my local GP just kept saying it was stress. Dr. Shanthi at Medicover actually listened to all the weird, small symptoms I mentionedthings I thought were unrelated. She ordered a specific set of tests others hadn't, and it turned out to be a thyroid issue that was more complicated than it first seemed. She explained the whole mechanism in a way that finally made sense. I'm on the right treatment now and feel like myself again.
I needed a minor cyst removal. Honestly, I was nervous at first, but Dr. Shanthi made it so straightforward. The whole thing at Medicover was quick and smooth. She talked me through each step during the procedure, which really kept me calm. It was over before I knew it, the stitching was neat, and the follow-up was just a simple check. Sometimes, it's the simple things done well that matter most.
Parking at the hospital was full that day, which put me in a bad mood before my appointment. But the front desk staff at Medicover were really patient helping me sort it out. The whole place felt clean and calm, not chaotic. Even the nurse who took my vitals was friendly and chatted about the weather. It made the wait much easier. Dr. Shanthi was great, but the team around her really makes the experience.
What stuck with me about Dr. Shanthi was how she talks to you. She doesn't rush. She sat down, looked at me, and asked how my family was coping with my illness too. When she explained my treatment plan, she drew a little diagram on her notepad. It felt like she was talking *with* me, not *at* me. That kind of care is rare, and it made a scary health situation feel manageable.