Patient Experience
I'd been feeling off for months, just tired and achy all over. A couple of other doctors had basically shrugged. Dr. Kola Sagar at Medicover was different. He actually listened, asked a ton of questions I hadn't been asked before, and ordered some specific tests. Turns out it was a thyroid issue that was messing with everything. He explained it in a way that finally made sense. I'm on treatment now and starting to feel like myself again.
Had to get a small cyst removed from my back. Honestly, I was nervous about any kind of procedure. Dr. Sagar walked me through the whole thing, step-by-step, which helped a lot. The actual removal was quick, and he checked in the next day to see how the healing was going. It was straightforward, no drama, and exactly what I needed.
The hospital itself is nice and clean, which matters. But what really stood out was the front desk staff. My appointment got mixed up somehow, and I showed up at the wrong time. They were so calm about it, figured things out quickly, and got me seen without making me feel like an idiot for the mistake. It made a stressful situation much easier.
Look, I don't do well with doctors. I get anxious. Dr. Sagar has this really calm way about him. He doesn't rush you, and he sits down to talk instead of standing by the door. When I told him my blood pressure spikes in clinics, he just nodded and said 'Let's check it again at the end.' That small thing made me feel heard, not just processed.