Patient Experience
I'd been to a couple of doctors for this nagging stomach pain and fatigue, and everyone said it was just stress. Dr. Raju actually listened to the whole history, asked questions no one else had, and ordered a specific test. Turned out it was a tricky gallbladder issue that wasn't showing up on the usual scans. He explained it in a way that finally made sense, and the surgery he recommended fixed it completely. I feel like myself again.
Had to get a small cyst removed from my back. Honestly, I was nervous about any procedure, but Dr. Raju made it simple. He talked me through each step on the day, the whole thing was over in what felt like minutes, and the stitches were so neat you can barely see the scar now. It was just a straightforward, no-fuss experience from start to finish.
The hospital itself is nice and clean, which helped. But what really stood out was the team. The front desk lady remembered my name when I came for my follow-up, which was a nice touch. The nurses were really kind, especially when I was waiting a bit longer than expected for some pre-op paperwork. They kept checking in and apologizing for the delay. It felt like a team effort, not just a doctor's visit.
My son had a bad fever and was really scared. Dr. Raju has this calm way about him. He didn't just talk to me; he got down to my boy's level, showed him the stethoscope, and made a little game out of the check-up. He took the time to answer all of my son's worried questions in a way a kid could understand. That patience meant the world to us.