Patient Experience
I'd been to a couple of doctors for this nagging fatigue and stomach issue, everyone just said it was stress. Dr. Amatul Hafsa actually listenedI mean, really listenedto all these weird little symptoms I thought were unrelated. She ordered some specific tests others hadn't, and it turned out to be a thyroid problem that was messing with my digestion. It wasn't a quick fix, but having a name for it and a clear plan made all the difference. She explained it in a way that finally made sense.
I needed a minor cyst removed, and honestly, I was pretty nervous about the whole thing. The procedure itself at Medicover was straightforward. Dr. Hafsa talked me through each step as she worked, which kept me calm. It was over before I knew it, and the follow-up was just a quick check. The whole experience was so smooth it felt almost boring, which is exactly what you want for something like that.
Parking at the Hanamkonda branch was a bit of a hassle that day, I had to circle around. But once inside, the place felt calm. The front desk lady saw I was flustered and was really kind about it. Even the nurse who took my vitals had a warm way about her. It felt like the staff and Dr. Hafsa were all on the same page, which made a long wait for some results much easier to handle.
What stuck with me most about Dr. Hafsa was how she is with people. My elderly mother saw her, and mom can be anxious and ask the same question twice. Dr. Hafsa never rushed her. She sat down, made eye contact, and answered every question with a patience I rarely see. She has a quiet, reassuring way about her that just makes you feel like you're in good hands, even before any medicine is prescribed.