Patient Experience
I'd been to three different doctors for months with this nagging fatigue and stomach pain. Everyone said it was just stress. Dr. Rao actually sat down with my old reports, asked a ton of questions about things no one else had, and ordered a specific test. Turns out it was a tricky parasite. He explained it all on a notepad, drawing the lifecycle. Felt like someone finally put the puzzle together.
Had to get a small cyst removed. Honestly, I was more nervous about the hospital experience than the procedure itself. But with Dr. Rao, it was just... straightforward. He told me exactly what would happen, how long it would take, and what the scar might look like. The whole thing was done in under an hour. Went home, followed his simple instructions, and it healed perfectly. No drama, just good care.
The parking at Medicover was a nightmare that day, completely full. I was flustered by the time I got to Dr. Rao's clinic. But the lady at the front desk was so calm, she found my file quickly and the nurse brought me a glass of water while I waited. The place was clean and quiet, which helped me settle down. It felt organized, not chaotic, even on a busy day.
Look, I'm not great with doctors. I get quiet and just nod. Dr. Rao has this way of talking that doesn't feel rushed. He noticed I was just agreeing with everything, so he stopped and said, 'You seem unsure. Tell me what you're thinking in your own words.' He actually waited for me to fumble through my questions. That meant more than any fancy diagnosis.