Patient Experience
My father was admitted with severe stomach pain. We were all very scared. Dr. Loya came to see him late in the evening, after his rounds. He sat with us in the waiting area and explained everything in simple wordswhat the scans showed, what the treatment would be, what to expect. He didn't rush us. Just knowing what was happening took a huge weight off our shoulders. The care was good, and Dad is home now, recovering well.
Had a stubborn fever for over a week. Went to Medicover. Dr. Loya listened, asked a few clear questions, and ordered the right tests. No fuss. Got the diagnosis and medication. Started feeling better in two days. He’s direct, which I like. Saves time and gets the job done.
I brought my young daughter in; she was very unwell and wouldn't eat. I was so worried. Dr. Loya has such a calm way about him. He spoke softly to her, even managed a small smile from her. He explained the treatment plan to me with great patience, making sure I understood each step. The hospital was busy, but he never made us feel like a number. We left feeling cared for and much less anxious.
Honestly, I was nervous. New city, didn't know the doctors. My BP was all over the place. From the first minute, Dr. Loya was fantastic. He figured out it was mostly stress-related, gave me practical advice, and followed up with a call himself two days later! I'm so relieved. The parking lot was packed when I left, but honestly, after that experience, I didn't even mind.