Patient Experience
I'd been feeling run-down for months, and my local doctor just kept saying it was stress. Dr. Pramila Rao actually listened. She didn't rush me, asked a ton of questions I hadn't been asked before, and ordered some specific tests. Turns out it was a thyroid issue that was messing with everything. She explained it all on a notepad, drawing little diagrams. I finally feel like I have a path forward, not just a shrug.
Had to get a small cyst removed. Honestly, I was nervous at first, but Dr. Rao made it so simple. The whole thing at Medicover was quickin and out in a few hours. She talked me through each step as she was doing it, which really kept me calm. The stitches were neat, healing was easy. It was just a straightforward thing done well, no drama.
The clinic was busy and I had to wait a bit, but the front desk staff were really kind about it. The nurse who took my vitals was cheerful and put my son at ease when he got fidgety. The place itself at Medicover in Warangal felt clean and calm, which helps when you're not feeling great. Dr. Rao was the main reason I went, but the team around her made the visit less stressful.
What stuck with me about Dr. Rao is how she talks to you. She sits down, looks you in the eye, and never makes you feel silly for asking questions. When I was worried about some medication side effects, she didn't dismiss it; she discussed alternatives plainly, without any medical jargon. You feel like a person in her room, not just another case file.