Patient Experience
My father was admitted with a bad stomach infection. We were all scared, honestly. Dr. Jyothi Reddy came to see him, and she explained everything to us in Telugu, which put my mother at ease. She didn't rush us, answered all our questions, and even told the nurse exactly what to watch for overnight. The parking here is always full, but after talking to her, we felt we were in the right place. Dad is home now and doing much better.
Took my wife in for what we thought was just fatigue. Dr. Reddy listened carefully, asked a lot of questions, and ordered some tests. When the results came, she sat us both down and laid out the plan clearlyno confusing medical jargon. She was direct but kind. We had to wait a bit past our appointment time, but it was because she was giving someone else the same careful attention. We left feeling informed and less anxious about the next steps.
Our 8-year-old son had a high fever that wouldn't break. At the hospital, Dr. Jyothi Reddy was so calm with him. She spoke softly, showed him her stethoscope, and got him to smile. To us, she explained it was likely a viral thing but wanted to rule out other issues. She checked on him twice in one day. It's such a relief when a doctor really sees your child as a person, not just a case. He's back to his energetic self now, thank goodness.
After my mother's check-up, Dr. Reddy called me herself to discuss the findings. I wasn't even there that day! She said she knew I was the primary caregiver and wanted to make sure I understood the new medication schedule. It was just a phone call, but it meant everything. The hospital is busy, and sometimes the billing line is long, but that personal touch? You don't forget that. Mom trusts her completely, and so do I.