Patient Experience
I'd been feeling run down for months, and a few other doctors just said it was stress. Dr. Kurapati was the first one who really listened. She ordered a different set of tests and actually sat with me to explain the results, which were pretty complicated. It wasn't a common thing, but she figured it out. I'm on the right treatment now and finally starting to feel like myself.
Had to get a minor cyst removed. Honestly, I was nervous about any kind of procedure. Dr. Kurapati explained everything step-by-step in the clinic itself, which calmed me down. The whole thing at Medicover was over in maybe an hour. It was straightforward, didn't hurt much, and the follow-up was just a quick check. Sometimes simple is good.
The clinic was busy that day, I had to wait a bit. But what stood out was the nurse at the front desk. She could see I was anxious and kept checking in, even offered water. The whole team, from the person who took my blood to the pharmacy staff, was really coordinated. It made a long visit feel less stressful.
My kid was sick and scared of doctors. Dr. Madhu didn't just talk to me; she got down on my daughter's level, showed her the stethoscope, and made silly sounds. She has this calm way of talking that puts you at ease. It wasn't just about the medicine; she made sure my little one wasn't frightened. That meant a lot to us.