Patient Experience
My father was admitted with a bad fever and confusion. We were all very worried. Dr. Shafi Palagiri was the one who saw him. He explained everything to us in Telugu, which put my mother at ease. He didn't rush us, answered all our questions about the tests, and called me himself with an update later that evening. The hospital was busy, but he made us feel like we were his only concern. Dad is home and recovering well now.
Took my wife in for persistent stomach pain. Dr. Palagiri was direct and clear. He listened, asked specific questions, and laid out a simple plan: a scan first, then we'd decide. No fancy words, just facts. The scan did take a while to schedule, but his office helped push it through. He called with the results himselfjust a minor issue, thankfully. His no-nonsense approach was exactly what we needed.
Our little one had a high fever that wouldn't break. I was so scared. Dr. Shafi sir was so calm and gentle. He spoke softly, examined my daughter carefully, and told me step-by-step what he was doing and why. He even showed me on the chart what the numbers meant. He made sure I understood the medicine schedule before we left. That kindness when you're frightened... it means everything. She's sleeping peacefully now.
After weeks of feeling run down and getting nowhere, my brother saw Dr. Palagiri. What a difference! The doctor actually listened to the whole story, connected some dots others missed, and ordered the right tests. The relief when we finally had a diagnosis and a treatment plan was huge. The parking at Medicover was a hassle, honestly, but worth it. Dr. Shafi is the kind of doctor you hope to find.