Patient Experience
My family and I are grateful for the care we received from Dr. Spec. MD. Tonguc Sugunes. The hospital staff was also very supportive.
Our 2-week-old granddaughter, Elif, developed a terrifying high fever and refused to feed. It was midnight, and we were panicking. We called the hospital, and Dr. Ayse Esra was on call. She didn't just give instructions; she told us to come in immediately and met us there herself. She spent over an hour examining Elif with a calm, grandmotherly patience we didn't expect from a professor. She diagnosed a severe UTI and started IV antibiotics right away. She explained the complex neonatal immune system to us in simple terms, drawing diagrams on a napkin. Elif stayed for five days, and Dr. Ayse Esra visited her before her own morning rounds and after her evening clinic, every single day. She saved our little one's life with a blend of supreme expertise and profound compassion.
My 8-year-old son, Deniz, has a rare metabolic disorder that requires extremely precise management. We've seen many specialists who treat his charts, not him. Dr. Yilmaz is different. At our first visit, she spent 90 minutes asking HIM questions about how he feels after eating certain foods, about his energy levels during football practice. She reviewed his massive file and then set it aside to talk to the boy in front of her. She designed a new dietary plan that isn't just a list of 'no's' but includes creative alternatives. She coordinated with a geneticist in Istanbul and a dietitian in Ankara, acting as the conductor of his care orchestra. For the first time, we feel like we have a captain steering the ship, not just another passenger. Her follow-up calls are meticulous, and she remembers the smallest detail from months ago.
This isn't a story of a dramatic cure, but of dignity. My 82-year-old mother, who has dementia, was hospitalized with pneumonia. She is technically an adult, but in her confusion, she is a child. Most doctors spoke over her. Dr. Ayse Esra, a pediatrician, was consulted due to a complex drug interaction. She entered the room, knelt by the bed to be at eye level with my mother, held her hand, and spoke softly. She treated my disoriented, elderly mother with the same gentle respect she would a toddler. She explained the treatment plan to ME by explaining it to MY MOTHER first, in simple, reassuring words. She saw the person, not the disease. In that moment, she provided pediatric care to an elderly soul, and it was the most humane medical act I have ever witnessed.
Our 15-year-old daughter, Sibel, needed an elective but complex surgery for severe pectus excavatum. The cosmetic and physiological implications were huge for a teenager. Dr. Yilmaz didn't just discuss surgical risks; she hosted a meeting with us, Sibel, and the thoracic surgeon. She translated the surgeon's technical language into concepts a teenager could grasp and advocate for herself. She addressed Sibel's fears about scarring and school absence with practical, empowering solutions. Post-op, when Sibel was in pain and frustrated, Dr. Yilmaz's approach was firm but kind, 'The pain means you're healing, and we will manage it, but you must also be brave.' She navigated the choppy waters of adolescent psychology alongside the physical recovery, becoming a trusted coach. The surgery was a success, but Dr. Yilmaz's care for the whole child, body and emerging adult mind, was the real triumph.
Dr. Prof. MD. Celal Ismail Bilgic provided exceptional care for my general surgery condition. The treatment was personalized and effective.
I was impressed by the professional approach at Medical Park Ankara (Batıkent). Dr. Prof. MD. Celal Ismail Bilgic explained everything clearly and made me feel comfortable.
Dr. Asst. Prof. MD. Bilgehan Tagrikulu provided exceptional care for my orthopedics condition. The treatment was personalized and effective.
I was impressed by the professional approach at Medical Park Ankara (Batıkent). Dr. Asst. Prof. MD. Bilgehan Tagrikulu explained everything clearly and made me feel comfortable.
The recovery process was smooth thanks to Dr. Asst. Prof. MD. Bilgehan Tagrikulu's expertise. Highly recommend for orthopedics treatment.
My family and I are grateful for the care we received from Dr. Asst. Prof. MD. Bilgehan Tagrikulu. The hospital staff was also very supportive.
I brought my 4-year-old son in for an urgent cranial MRI after he fell from the playground equipment. We were terrified. Dr. Yesilkaya met us in the imaging suite himself, he had a gentle way of explaining the 'space rocket tunnel' to my son using toy models from his pocket. He adjusted the protocol to be faster for a child, stayed to monitor the entire scan, and gave us preliminary findings right there, his calm voice cutting through our panic. He didn't just read the images; he cared for the little patient in the machine.
As a 78-year-old with recurring kidney stones, I've had my share of CT scans. My recent one at Medical Park Ankara was different. Dr. Yesilkaya reviewed my old scans first, noting a tiny, stable cyst others had missed. During the new scan, he personally adjusted the contrast timing based on my slow circulation, muttering about 'optimizing nephrographic phase.' The result? The clearest images I've ever had, and a detailed report that helped my urologist plan a minimally invasive procedure with precision. This wasn't assembly-line radiology; it was tailored medicine.
Routine mammogram turned urgent. The technologist saw something and called Dr. Yesilkaya directly to the unit. Instead of just reviewing the static images, he performed a live ultrasound himself, guiding the probe with a focused intensity. He explained the vascular patterns on the screen to me in real-time, his finger tracing the flow on the monitor. 'We need to see the architecture,' he said. His immediate, confident coordination for a core biopsy saved me weeks of anxiety. He was a detective, and the clues were in the blood flow.
Post-op follow-up for a complex spinal fusion. My surgeon wanted a dynamic MRI to assess the hardware. Dr. Yesilkaya designed a custom protocol involving specific flexion and extension sequences. He was in the control room, instructing me through a microphone: 'Now, very slowly, like you're trying to look at your navel... stop.' He fused the functional images with the 3D surgical model from my operation, creating a report that showed not just anatomy, but how it was working under stress. It felt like engineering consultation, not just a scan. He sees what the body does, not just what it is.
The recovery process was smooth thanks to Dr. Prof. MD. Inanc Guvenc's expertise. Highly recommend for radiology treatment.
Dr. Dt. Pinar Dogan provided exceptional care for my dietary condition. The treatment was personalized and effective.
I was impressed by the professional approach at Medical Park Ankara (Batıkent). Dr. Dt. Pinar Dogan explained everything clearly and made me feel comfortable.
The recovery process was smooth thanks to Dr. Dt. Pinar Dogan's expertise. Highly recommend for dietary treatment.
My family and I are grateful for the care we received from Dr. Dt. Pinar Dogan. The hospital staff was also very supportive.