Patient Experience
I've been seeing Dr. Farhan for my diabetes and high blood pressure for about eight years now, since before he moved to Burjeel. He remembers my kids' names and asks about my garden. What I value is that he doesn't jump on every new trend; his advice is steady and he explains the 'why' behind it. When my readings are off, we adjust things together. It feels like a partnership, not just a visit.
Had a weird pain in my side, went to Burjeel. Saw Dr. Farhan Rasool. He was straight to the point, ordered the right tests, figured it out. Got me sorted. Parking was a nightmare that day, but the appointment itself was efficient. No complaints.
I was new in Abu Dhabi and started feeling run-down for weeks. I went to a few clinics, got different opinions, and was just getting more confused. I booked with Dr. Farhan as a last try. He spent the first 15 minutes just listening, really listening, to my whole timeline. He connected dots the others missed—turned out it was a lingering thing from a trip I’d taken months before. The treatment was simple, but it was his detective work that made the difference. I left feeling heard, finally.
I'd been to a couple of doctors about this nagging fatigue and stomach pain. They said it was stress. Dr. Farhan Yaqub was the first one who actually sat and listened, really listened, to everything I was saying. He ordered some different tests and figured out it was a tricky autoimmune thing affecting my gut. He explained it in a way that finally made sense, without making me feel stupid. It's a relief just to have a name for it and a plan.
Needed to get a small cyst removed. Honestly, I was nervous at first, but Dr. Yaqub made the whole thing feel routine. The procedure itself was quick, and he talked me through each step. The worst part was probably the parking garage being full that morning! Recovery was exactly as he said it would be. No surprises, no drama, just done.
The place itself, Burjeel Medical City, is impressive, but it was the people who stood out. The front desk staff helped me sort out my insurance paperwork without a fuss. The nurse who took my vitals had a really calming way about her. It just felt like a team that knew what they were doing, which made me feel a lot less anxious before even seeing the doctor.
What I remember most is how Dr. Yaqub talked to my elderly mother. He didn't just talk at her; he got down to her eye level, spoke clearly, and checked she understood everything. He had this quiet patience. You could tell he wasn't in a rush to get to the next room. That kind of respect means everything.
My hands were sweating in the waiting room. I'd never seen a doctor here before and was really nervous about what might be wrong. Dr. Farrukh came in and just... listened. He didn't rush me at all, even when I stumbled over my words. He explained everything in a way that actually made sense, and by the end, I felt silly for being so worried. He just has a very calm way about him.
Had a persistent stomach issue. Went to Burjeel, saw Dr. Farrukh Shah. He asked clear questions, ordered the right tests, and gave me a straightforward treatment plan. It worked. No fuss, no drama. The clinic was busy but things moved efficiently.
I was feeling quite poorly for a while and was a bit afraid to find out why. Dr. Farrukh was so kind. He took his time with me, and his voice was very gentle when he explained the diagnosis. He made sure I understood the next steps before I left. It felt like he genuinely cared, which isn't something you always find.
Finally got some answers! I've been dealing with this fatigue for months and my previous doctor just shrugged. Dr. Farrukh actually dug in, asked about things no one else did, and figured it out. I walked out of that appointment with a plan and, honestly, feeling like a weight was lifted. So relieved to be on the right track now.
At my age, one does not relish hospital visits. I was quite apprehensive before my appointment with Dr. Fathima Zohra. The clinic was busy, and I had to wait a little while, which I expected. But from the moment she entered, her calm and respectful manner put me at ease. She listened to my old complaints without rushing me, explained everything about my new medication in simple terms, and made sure I was comfortable. It felt like speaking to a very knowledgeable and kind granddaughter. My stay at Burjeel was made much less daunting because of her care.
Had a persistent stomach issue. Went to Burjeel Medical City. Saw Dr. Fathima Zohra. She was clear, asked direct questions, and ordered the right tests quickly. Explained the diagnosis without unnecessary detail. Prescribed treatment. It worked. Follow-up was efficient. No fuss. Good doctor.
I was so nervous going in, my hands were a bit shaky. Dr. Zohra has such a gentle way about her. She noticed I was anxious and took a moment to just talk before the examination. She has a quiet, reassuring voice. When she explained what was causing my dizziness, she drew a little diagram on the paper, which really helped me understand. I left feeling heard and much lighter. Thank you.
Honestly, I was a wreck before seeing Dr. Zohra! I'd been feeling off for weeks and my mind was jumping to worst-case scenarios. Parking at the hospital was a nightmare that day, which didn't help. But she was fantastic—so thorough and genuinely reassuring. She ran the necessary checks, sat me down, and said, 'Okay, let's figure this out together.' Turns out it was something totally manageable. The relief was huge! She's brilliant.
Had my gallbladder out last month. The surgery itself was fine, but the first few days after were rough. Dr. Hassan's team had a clear plan for the pain meds and checked on me a lot. She explained what the pain should feel like and when to worry, which stopped me from panicking every time I felt a twinge. I'm back at work now and feeling much better.
I've been seeing Dr. Hassan for my diabetes and high blood pressure for about five years now. What I appreciate is that she remembers me, remembers my history, and we just pick up where we left off. She doesn't jump to change my meds every time I see her, which I've had other doctors do. She's steady, she listens, and I trust her judgment completely. That consistency is hard to find.
Needed a general check-up and got Dr. Hassan. She's good. Straight to the point, answered my questions without any fluff. The wait was a little long, but she didn't rush me once I was in the room. Would see her again.
I went to Burjeel with what I thought was just a bad stomach bug. I was really nervous—hospitals make me anxious. Dr. Hassan came in, sat down, and just talked to me for a good ten minutes before any exam. She asked about my job, my stress levels, everything. She figured out it was a severe food intolerance mixed with stress, not an infection. She laid out a simple diet plan and follow-up steps. It wasn't just about the pills; she actually helped me understand why my body was reacting that way. I left feeling relieved and with a plan, not just a prescription.
I'd been to a couple of doctors about this constant fatigue and stomach pain, and everyone just said it was stress. Dr. Abdulkader Hamad actually listened. He asked questions about things no one else had, like specific foods and even my travel history years ago. He ordered some different tests and figured out it was a tricky parasitic infection I must have picked up ages ago. I'm finally on the right treatment and starting to feel like myself. He didn't just give up.