Patient Experience
I'd been to a few doctors about this constant fatigue and weird joint pain. Everyone said it was stress or just getting older. Dr. Zainab was the first one who actually sat and listened, really pieced my symptoms together. She ordered some specific tests others hadn't thought of. Turns out it was a thyroid issue that was a bit tricky to spot. She explained it all on a notepad, drew little diagrams. I finally have a treatment plan that's working. (Patient of Dr. Zainab)
Had to get a routine mole check and removal. Honestly, I was nervous about the whole thing, even though everyone said it was simple. The clinic was running a little behind that morning, but once I was in, Dr. Zainab made it so straightforward. She talked me through each step before she did it, and it was over before I knew it. No fuss, no drama. Got the results back clear a week later via the patient portal. (Patient of Dr. Zainab)
The hospital itself is impressive, but what stood out was the team. From the front desk person who helped me find my way when I was lost, to the nurse who saw I was anxious and brought me a glass of water. They all worked together so well. Dr. Zainab's assistant, especially, was great at following up on my prescription refills. It felt like a proper team looking after you, not just one doctor. (Patient of Dr. Zainab)
What I'll remember most is how Dr. Zainab talked to my elderly mother. She has trouble hearing and gets confused. The doctor didn't rush. She sat closer, spoke clearly, and checked her understanding by asking her to repeat things back. She treated her with such genuine kindness and patience, not like a task on a list. That meant the world to us. (Patient of Dr. Zainab)