Patient Experience
Our 8-year-old was terrified of doctors after a bad experience elsewhere. From the moment we walked in, Dr. Khalil was different. He got down on her level, talked about her school, and made her laugh before even examining her. He explained everything to us in simple terms, never rushed us, and answered all our panicked-parent questions. We left feeling like we finally had someone on our team who genuinely cared about our daughter, not just the chart.
Look, I don't do doctors. But this pain wasn't going away. Went to Burjeel, got Dr. Khalil. Guy was straight with me. No sugar-coating, no unnecessary tests. Said 'here's what's wrong, here's what we do.' Fixed me up. Parking was a nightmare, but he was good.
I'd been feeling run-down for ages—just tired, no energy. My usual GP kept saying it was stress. I booked with Dr. Khalil Abu Asabeh on a friend's recommendation. The wait was a bit long, I won't lie, but once I was in, he actually listened. He asked questions about things no one else had, like my sleep patterns and diet over the last year. He remembered small details I'd mentioned offhand. He didn't jump to conclusions; he methodically ruled things out. It turned out to be a simple vitamin deficiency, easily fixed. The difference wasn't just the diagnosis, it was feeling heard for the first time in a long while.
At my age, one doesn't relish hospital visits. I was quite anxious about my persistent fatigue. Dr. King Jee Dhar had a wonderfully calming presence. He didn't rush me, listened to every old ache and worry, and explained things in a way that put my mind at ease. The treatment plan was simple and effective. I left feeling cared for, not just treated. A true gentleman of the old school.
Had a stubborn skin issue for months. Went to Burjeel, saw Dr. King Jee Dhar. He diagnosed it quickly, prescribed a cream. It cleared up in two weeks. No fuss, clear instructions. Parking was a hassle that day, but the consultation itself was efficient and solved the problem.
I was so nervous sitting in that waiting room, my hands were cold. But from the moment Dr. Dhar walked in, he just had a kind way about him. He asked gentle questions and really heard my answers. He took the time to make sure I understood everything, speaking softly. It felt like he saw me, not just another patient. I'm very thankful for his kindness.
Finally! Someone who actually figured out what was going on with my digestion. I'd seen a couple of doctors before and just got vague answers. Dr. Dhar asked all the right questions, connected the dots, and gave me a plan that actually works. I feel like a new person – the bloating is gone, my energy is back. What a relief!
I'd been to a couple of doctors about this constant fatigue and weird joint pain. Everyone said it was stress or maybe just getting older. Dr. Durrani was the first one who actually listened to all the little, seemingly unrelated things I mentioned. She ordered a specific blood test I'd never had before, and it turned out to be something quite rare. She explained it all in a way that finally made sense, without making me feel like a medical mystery. We have a real plan now.
Needed a minor cyst removed, and honestly, I was more nervous about the hospital experience than the procedure itself. Dr. Durrani's team at Burjeel made it so straightforward. The whole thing, from check-in to leaving, took maybe two hours. The procedure itself was quick, and she talked me through each step as she did it. I was back at my desk the next afternoon, barely missing a beat. It was exactly what you hope for with something routine.
Parking at the medical city was a bit of a hunt that morning, which put me in a fluster. But from the moment I walked in, the staff just calmed everything down. The lady at reception saw I was stressed and gave clear directions with a smile. The nurse who took my vitals was really kind and chatty. Even the cleaner in the hallway said good morning. It sounds small, but that overall atmosphere made waiting to see Dr. Durrani much easier.
What really stays with me is how Dr. Durrani is in the room. I was scared about some test results, and she could tell. She didn't just rush in with the paperwork. She sat down, asked how I was holding up, and let me get my questions out—even the silly ones. There's no judgment with her, just this calm, direct honesty that makes you feel like you're figuring it out together. That kind of respect is hard to find.
My husband was admitted with severe abdominal pain. We were so scared. Dr. Krish came to see him late in the evening, after what must have been a long day. He sat with us, explained everything in simple terms about what might be happening, and laid out the plan. He didn't rush us. He answered every one of my anxious questions. Because of his clear direction, they found the issue quickly and my husband is now recovering well. We felt truly looked after.
Took my mother to Burjeel. The place is huge, a bit overwhelming honestly. But Dr. Krish Venkatesh was different. Straight talk, no confusing medical jargon. He told us what he thought, what tests he needed, and what we could expect. When the results came back better than we feared, he was the one who called me himself to tell me. That meant a lot. He just handles things.
Our little one had a high fever that wouldn't break. In the ER, Dr. Krish was so calm. He spoke softly to my daughter, even managed to get a little smile from her. He explained to me and my wife exactly what he was checking for and why each step was important. He made a frightening situation feel manageable. We left feeling informed and, for the first time in days, like we could breathe again. Thank you.
After weeks of feeling run-down and getting nowhere, I saw Dr. Krish. Finally, someone who actually listened! He connected dots other doctors missed. Yes, we had to wait a bit for one of the scans, but he coordinated everything. I'm now on a treatment plan and already feeling more like myself. It's such a relief to have a doctor who is thorough and genuinely cares about figuring it out.
I'd been feeling run-down for months, and my old doctor just kept saying it was stress. Dr. Laila actually listened when I described the weird joint pain. She ordered some specific tests other doctors hadn't, and that's how we found it was a tricky autoimmune thing. She sat with me for a good twenty minutes explaining what it meant in plain English, which I really needed.
Had to get a mole checked and removed. Honestly, I was nervous at first, but the whole thing at Burjeel was so straightforward. Dr. Laila was quick and clear about what she was doing. The actual removal took maybe ten minutes, and she made sure I knew exactly how to care for it after. It was one of those things you dread that turns out to be no big deal.
The place itself is impressive, I won't lie. Parking was a bit of a hunt, but once inside, everyone from the front desk to the nurses was just... calm and helpful. It didn't feel chaotic. One nurse saw I looked lost finding the lab and walked me right to the door. That kind of stuff makes a difference when you're not feeling great.
What stuck with me was how Dr. Laila talks to you. I had a million questions, and she never made me feel rushed or silly for asking. She even remembered my kid's name from a previous chat. It's that personal touch—you feel like a person, not just the next appointment in the book.
I'd been to a couple of doctors about this constant fatigue and stomach pain, and everyone just said it was stress. Dr. Abdulkader Hamad actually listened. He asked questions about things no one else had, like specific foods and even my travel history years ago. He ordered some different tests and figured out it was a tricky parasitic infection I must have picked up ages ago. I'm finally on the right treatment and starting to feel like myself. He didn't just give up.