Patient Experience

Patient experience at Burjeel Medical City Abu Dhabi – Reviews often mention hospital cleanliness, supportive nursing staff, and clear communication from doctors. Many patients highlight smooth admission & discharge, transparent billing, and trust in critical care services. Popular treatment areas include Spine Surgery, Neurosurgery, Aesthetic and Reconstructive Surgery, Medical Oncology, Renal Transplantation, making Burjeel Medical City Abu Dhabi a preferred hospital in abu dhabi for planned and emergency treatment.
Had a persistent stomach issue for...
Sep 11, 2025
Doctor: Dr. Mohamed Abdulgaffar Elbaz Hospital: Burjeel Medical City Abu Dhabi

Had a persistent stomach issue for weeks. Dr. Elbaz at Burjeel saw me quickly, diagnosed it clearly, and got me on a treatment plan that worked. No fuss, just effective care. Exactly what I needed with my schedule.

As an older gentleman, I was...
Oct 20, 2025
Doctor: Dr. Mohamed Abdulgaffar Elbaz Hospital: Burjeel Medical City Abu Dhabi

As an older gentleman, I was quite anxious about my check-up. Dr. Elbaz was very kind and patient, explaining everything in a way I could understand. He made sure I was comfortable throughout. I left the hospital feeling reassured and well looked after.

Look, I don't like doctors. But...
Jan 26, 2026
Doctor: Dr. Mohamed Abdulgaffar Elbaz Hospital: Burjeel Medical City Abu Dhabi

Look, I don't like doctors. But I was feeling rough. Went to Burjeel, saw Dr. Elbaz. He was straight with me, told me what was wrong and how to fix it. No sugar-coating. It helped. I'm better now.

I went to Burjeel Medical City...
Sep 01, 2025
Doctor: Dr. Mohamed Abdulgaffar Elbaz Hospital: Burjeel Medical City Abu Dhabi

I went to Burjeel Medical City with a weird collection of symptoms that had me worried. The parking was a nightmare, which didn't help my nerves. Dr. Elbaz, though, was fantastic. He listened to everything, asked really specific questions I hadn't even thought of, and pieced it together. He took the time to draw a little diagram to show me what was likely going on. It wasn't anything scary, and his calm, thorough approach turned a stressful morning into a real sense of relief.

Had my gallbladder out last month....
Jan 14, 2026
Doctor: Dr. Mohamed Ahmed Abdou El Gayar Hospital: Burjeel Medical City Abu Dhabi

Had my gallbladder out last month. The surgery itself went fine, but the first few days after were rough. Dr. El Gayar was really clear about what to expect pain-wise and adjusted my meds a couple times over the phone when things weren't quite right. It made a huge difference in getting through that first week. Still sore now and then, but his team's follow-up calls helped me stay on track.

I was so nervous going in—first...
Nov 22, 2025
Doctor: Dr. Mohamed Ahmed Abdou El Gayar Hospital: Burjeel Medical City Abu Dhabi

I was so nervous going in—first time seeing a doctor here and my Arabic isn't great. Dr. El Gayar just had this calm way about him. He listened to all my weird symptoms without making me feel silly, explained everything in simple English, and actually smiled. Left feeling like I had a plan and someone who actually cared. Big relief.

Needed a general check-up. Dr. El...
Nov 04, 2025
Doctor: Dr. Mohamed Ahmed Abdou El Gayar Hospital: Burjeel Medical City Abu Dhabi

Needed a general check-up. Dr. El Gayar at Burjeel. Got in, he was efficient, answered my questions straight up, no fluff. Parking at the medical city was a nightmare, but the appointment itself was good. Would see him again.

I'd been putting off dealing with...
Oct 10, 2025
Doctor: Dr. Mohamed Ahmed Abdou El Gayar Hospital: Burjeel Medical City Abu Dhabi

I'd been putting off dealing with this nagging abdominal pain for months. Finally booked with Dr. El Gayar. The clinic was running about 20 minutes behind, which I almost used as an excuse to leave! But once I was in his office, he spent a solid amount of time just asking questions, tracing where the pain moved. He didn't jump to scans immediately, which I appreciated. Ordered the right tests, called me himself with the results (it was just a stubborn inflammation), and laid out a clear treatment plan. Felt like he connected the dots other doctors had missed.

I'd been to a couple of...
Dec 26, 2025
Doctor: Dr. Mohamed Ahmed El Gazzar Hospital: Burjeel Medical City Abu Dhabi

I'd been to a couple of doctors about this nagging fatigue and stomach thing. Everyone said it was stress. Dr. Mohamed actually sat and listened to the whole weird timeline, asked questions no one else had. He connected dots I didn't even know were there and ordered a specific test. Turns out it was something pretty rare. He explained it all without making me feel stupid, and we finally had a real plan. Felt like someone finally saw the full picture.

Had to get a cyst removed....
Oct 30, 2025
Doctor: Dr. Mohamed Ahmed El Gazzar Hospital: Burjeel Medical City Abu Dhabi

Had to get a cyst removed. Honestly, I was nervous at first, but Dr. Mohamed made it feel like no big deal. The day of, he walked me through each step again, the actual procedure was quicker than I thought, and the follow-up was just a quick check-in. No drama, no fuss. Sometimes you just want things to be straightforward, and this was exactly that.

The place itself (Burjeel) is impressive,...
Oct 31, 2025
Doctor: Dr. Mohamed Ahmed El Gazzar Hospital: Burjeel Medical City Abu Dhabi

The place itself (Burjeel) is impressive, sure, but what stood out was how everyone worked together. From the front desk person who helped me reschedule when I was running late, to the nurse who could tell I was anxious and just chatted about the weather to distract me. Dr. Mohamed's team just felt synchronized. It made a long day much easier.

What I'll remember most is how...
Oct 24, 2025
Doctor: Dr. Mohamed Ahmed El Gazzar Hospital: Burjeel Medical City Abu Dhabi

What I'll remember most is how he talks to you. I brought my dad, who gets confused easily, for a consultation. Dr. Mohamed didn't just talk to me; he looked right at my dad, spoke slowly, used simple words, and checked if he understood. He has this calm, patient way that puts you at ease. You don't feel rushed out the door.

I'd been to a few doctors...
Aug 31, 2025
Doctor: Dr. Mohamed Atef Elzoghby Hospital: Burjeel Medical City Abu Dhabi

I'd been to a few doctors about this constant fatigue and weird stomach pain. Everyone said it was stress. Dr. Mohamed actually listened, asked a ton of questions I hadn't been asked before, and ordered some specific tests. Turns out it was a tricky thyroid issue combined with a mild food intolerance. He explained it all on a diagram, and now, with the right treatment, I feel like myself again. He figured out what others missed.

Had to get a small cyst...
Oct 19, 2025
Doctor: Dr. Mohamed Atef Elzoghby Hospital: Burjeel Medical City Abu Dhabi

Had to get a small cyst removed. Honestly, I was nervous at first, but Dr. Mohamed made it so straightforward. The whole thing at Burjeel was efficient—in and out the same day. He talked me through each step during the procedure, which really calmed me down. It healed up perfectly, no fuss. Sometimes simple things done well are what you need.

The hospital itself is impressive, sure,...
Nov 10, 2025
Doctor: Dr. Mohamed Atef Elzoghby Hospital: Burjeel Medical City Abu Dhabi

The hospital itself is impressive, sure, but what stood out was the team. From the front desk person who helped me find my way to the nurse who double-checked my details with a smile, everyone was solid. Even when the waiting area got a bit busy, they kept things moving calmly. It felt organized, not chaotic, which matters when you're not feeling great.

Look, I'm not great with doctors....
Nov 18, 2025
Doctor: Dr. Mohamed Atef Elzoghby Hospital: Burjeel Medical City Abu Dhabi

Look, I'm not great with doctors. I get awkward. But Dr. Mohamed has this way of just being normal. He doesn't rush you, he sits down and chats. When I was worried about some test results, he didn't just state them; he asked what my main concern was and addressed that directly. Felt like talking to a very knowledgeable, calm friend who just happens to be a doctor.

I was a complete mess before...
Jan 23, 2026
Doctor: Dr. Mohamed Hassan Nouh Abdelsamad Hospital: Burjeel Medical City Abu Dhabi

I was a complete mess before my appointment. My hands were shaking in the waiting room. Dr. Mohamed Hassan just had this calm way about him. He didn't rush, explained everything in simple terms, and actually listened when I rambled about my worries. I walked out feeling like a weight was off my shoulders. The hospital is huge and a bit intimidating, but he made the actual consultation feel safe.

Had a persistent stomach issue. Saw...
Oct 15, 2025
Doctor: Dr. Mohamed Hassan Nouh Abdelsamad Hospital: Burjeel Medical City Abu Dhabi

Had a persistent stomach issue. Saw Dr. Mohamed Hassan Nouh Abdelsamad at Burjeel. He asked clear questions, ordered the right tests, and gave me a straightforward treatment plan. It worked. No fuss, just effective care. Appointment was on time.

One doesn't always expect such kindness....
Dec 02, 2025
Doctor: Dr. Mohamed Hassan Nouh Abdelsamad Hospital: Burjeel Medical City Abu Dhabi

One doesn't always expect such kindness. Dr. Mohamed was very gentle with my mother, who is quite elderly. He spoke softly, made sure she understood each step, and was very patient with her questions. It was a relief to see her treated with such respect. We did have to circle for parking, but once inside, everything was smooth.

Finally! After months of this nagging...
Jan 08, 2026
Doctor: Dr. Mohamed Hassan Nouh Abdelsamad Hospital: Burjeel Medical City Abu Dhabi

Finally! After months of this nagging fatigue and just feeling 'off,' Dr. Mohamed Hassan figured it out. He really dug into the details I'd brushed off as nothing. His diagnosis made total sense and the medication has me feeling like myself again. So glad I went. He's the kind of doctor who actually solves the puzzle.

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Location

VO-284, Eldeco Centre 110017