Patient Experience

Patient experience at Burjeel Medical City Abu Dhabi – Reviews often mention hospital cleanliness, supportive nursing staff, and clear communication from doctors. Many patients highlight smooth admission & discharge, transparent billing, and trust in critical care services. Popular treatment areas include Spine Surgery, Neurosurgery, Aesthetic and Reconstructive Surgery, Medical Oncology, Renal Transplantation, making Burjeel Medical City Abu Dhabi a preferred hospital in abu dhabi for planned and emergency treatment.
I'd been feeling off for months,...
Sep 26, 2025
Doctor: Dr. Nancy Mohamed El Shamy Hospital: Burjeel Medical City Abu Dhabi

I'd been feeling off for months, just tired and achy. My old doctor kept saying it was stress. Dr. Nancy actually listened, asked a ton of questions I hadn't thought about, and ordered some specific tests. Turns out it was something pretty rare with my thyroid. She explained it all in a way that finally made sense, and we started a treatment plan that's really working. She didn't give up when the easy answer didn't fit.

Had to get a minor cyst...
Dec 05, 2025
Doctor: Dr. Nancy Mohamed El Shamy Hospital: Burjeel Medical City Abu Dhabi

Had to get a minor cyst removed. Honestly, I was nervous at first, but Dr. Nancy made it simple. The whole thing took maybe twenty minutes in her office. She talked me through each step, the local anesthetic worked perfectly, and I was back home with barely a fuss. It healed up cleanly, just like she said it would. Sometimes simple things are done well, and that matters.

The hospital itself is impressive, sure,...
Sep 16, 2025
Doctor: Dr. Nancy Mohamed El Shamy Hospital: Burjeel Medical City Abu Dhabi

The hospital itself is impressive, sure, but what stood out was how everyone worked together. From the front desk person who helped me find my way to the nurse who double-checked my details with a smile, it felt calm. Even when the parking garage was full and I was a bit flustered, the staff downstairs directed me without making me feel like a bother. It made seeing the doctor less stressful.

What I remember most is how...
Nov 06, 2025
Doctor: Dr. Nancy Mohamed El Shamy Hospital: Burjeel Medical City Abu Dhabi

What I remember most is how Dr. Nancy sat down with me after my scan results came in. She didn't just read them out; she looked at me, saw I was scared, and took the time to draw a little diagram on her notepad. She asked if I understood, and waited for my real questions. It wasn't rushed. That kind of patience and direct eye contact—it made me feel like a person, not just a case.

My daughter insisted I see a...
Sep 05, 2025
Doctor: Dr. Nandakishore S K Hospital: Burjeel Medical City Abu Dhabi

My daughter insisted I see a doctor after I'd been feeling run down for weeks. I was quite nervous about visiting such a large hospital, but from the moment I met Dr. Nandakishore, he put me at ease. He didn't rush me, listened carefully to all my old complaints, and explained everything about my treatment in a way I could understand. The hospital itself is very modern, though I did get a bit turned around finding the clinic. His calm manner was exactly what I needed.

Had a persistent stomach issue. Went...
Jan 05, 2026
Doctor: Dr. Nandakishore S K Hospital: Burjeel Medical City Abu Dhabi

Had a persistent stomach issue. Went to Burjeel Medical City, saw Dr. Nandakishore S K. He asked clear questions, ordered the right tests, and gave me a straightforward treatment plan. It worked. Follow-up was efficient. No fuss, just good care.

I was so worried before my...
Sep 27, 2025
Doctor: Dr. Nandakishore S K Hospital: Burjeel Medical City Abu Dhabi

I was so worried before my appointment, speaking very quietly about my symptoms. Dr. Nandakishore was so kind. He leaned in to listen, never made me feel silly for my concerns, and his voice was always gentle. He took the time to make sure I was comfortable with each step. It felt like he genuinely cared, and that meant a great deal to me during a stressful time.

Finally! After months of this nagging...
Oct 11, 2025
Doctor: Dr. Nandakishore S K Hospital: Burjeel Medical City Abu Dhabi

Finally! After months of this nagging pain and two other opinions that didn't help, Dr. Nandakishore figured it out. He really listened, connected the dots the others missed, and the new medication has made a huge difference. I walked out of Burjeel feeling like a weight was lifted. So relieved to have my energy back!

My dad was admitted to Burjeel...
Oct 24, 2025
Doctor: Dr. Naveed Pasha Hospital: Burjeel Medical City Abu Dhabi

My dad was admitted to Burjeel Medical City for a bad infection, and we were all really scared. Dr. Pasha was the one who actually sat down with us in the waiting area and explained everything in simple terms—what was happening, what the plan was, and what to expect. He didn't just talk to the patient; he talked to the family. He gave us his direct number and answered our calls, even at night. That meant more than any medicine.

I've been seeing Dr. Pasha for...
Jan 16, 2026
Doctor: Dr. Naveed Pasha Hospital: Burjeel Medical City Abu Dhabi

I've been seeing Dr. Pasha for my diabetes and blood pressure for almost eight years now, since he was at his old clinic. I followed him to Burjeel. He remembers my history, my kids' names, and he never rushes me. When my test results come in, he explains the 'why' behind every little change. I trust him completely because he's consistent. He doesn't jump to conclusions or change my meds every visit for no reason. He's just solid.

Had a weird pain in my...
Dec 08, 2025
Doctor: Dr. Naveed Pasha Hospital: Burjeel Medical City Abu Dhabi

Had a weird pain in my side, went to see Dr. Pasha. Got an appointment same week. He was straight to the point, ordered the right scans, figured it out. Fixed me up. No fuss, no long speeches. Parking at the hospital is always a nightmare, but the actual appointment was efficient.

I was on a business trip...
Sep 12, 2025
Doctor: Dr. Naveed Pasha Hospital: Burjeel Medical City Abu Dhabi

I was on a business trip from London and woke up in my hotel with a fever that wouldn't break and felt completely out of it. I went to Burjeel ER, terrified of navigating a foreign health system. Dr. Pasha was on call. He had this calm way about him—asked about my trip, what I'd eaten, listened to my probably-rambling story. He suspected it wasn't just flu and ordered a specific test for a bacterial infection I'd never heard of. He was right. He checked on me twice a day, even on his day off, just popping his head in. What stuck with me was when he said, 'The body sometimes forgets it's not at home. We just have to remind it.' He did. I left feeling human again.

I'd been feeling run-down for months,...
Oct 31, 2025
Doctor: Dr. Nayrouz Gezaf Hospital: Burjeel Medical City Abu Dhabi

I'd been feeling run-down for months, and my previous doctor just said it was stress. Dr. Gezaf actually listened to all the weird little symptoms I mentioned—even the ones I thought were silly. She ordered a specific test no one else had, and it turned out to be a thyroid issue that wasn't showing up on standard panels. She explained it in a way that finally made sense. I'm on treatment now and starting to feel like myself again.

Had to get a mole checked...
Sep 05, 2025
Doctor: Dr. Nayrouz Gezaf Hospital: Burjeel Medical City Abu Dhabi

Had to get a mole checked and removed. Honestly, I was nervous at first, but Dr. Gezaf made the whole thing so straightforward. The clinic at Burjeel was efficient, and the procedure itself was over in what felt like a few minutes. She was clear about the aftercare, and the healing process was a breeze. It was one less thing to worry about.

The place itself, Burjeel Medical City,...
Oct 09, 2025
Doctor: Dr. Nayrouz Gezaf Hospital: Burjeel Medical City Abu Dhabi

The place itself, Burjeel Medical City, is impressive. I got a bit turned around finding the clinic, but a staff member at the information desk walked me right to it. Everyone, from the receptionist to the nurse who took my vitals, was genuinely kind and patient. It made a long morning of appointments feel less stressful. Dr. Gezaf's team really complements her calm approach.

What stood out most was how...
Sep 24, 2025
Doctor: Dr. Nayrouz Gezaf Hospital: Burjeel Medical City Abu Dhabi

What stood out most was how Dr. Gezaf talks to you. She doesn't rush. During my consultation, she sat down, made eye contact, and asked questions about my life, not just my symptoms. When she gave me news I didn't want to hear, she was direct but also really gentle. You feel like a person in her office, not just a chart.

I'd been to a couple of...
Jan 26, 2026
Doctor: Dr. Nazik Awad Abdalgadir Fageeri Hospital: Burjeel Medical City Abu Dhabi

I'd been to a couple of doctors about this constant fatigue and stomach pain, and everyone just said it was stress. Dr. Nazik was different. She actually sat and listened, asked questions about things no one else had, and ordered some specific tests. Turns out it was a tricky thyroid issue combined with a mild food intolerance. She explained it all on a diagram, and now with the right treatment, I feel like myself again. She didn't give up when the easy answers didn't fit.

I needed a standard mole removal...
Oct 11, 2025
Doctor: Dr. Nazik Awad Abdalgadir Fageeri Hospital: Burjeel Medical City Abu Dhabi

I needed a standard mole removal – nothing major, but I was pretty nervous about the whole thing. Dr. Nazik made it so simple. She talked me through each step before she did it, which really helped. The procedure itself was over in what felt like a minute, and she checked in a couple of times afterwards to make sure it was healing okay. It was just a routine thing, but she treated it with real care.

My appointment was early, and I'll...
Nov 28, 2025
Doctor: Dr. Nazik Awad Abdalgadir Fageeri Hospital: Burjeel Medical City Abu Dhabi

My appointment was early, and I'll be honest, I got a bit lost finding the clinic at Burjeel Medical City. One of the nurses saw me looking confused and walked me right to the door. The whole place felt calm and clean, not like a typical hospital. Even though the waiting area was busy, it was quiet. That sense of order made a big difference before I even saw the doctor.

What stuck with me most about...
Jan 11, 2026
Doctor: Dr. Nazik Awad Abdalgadir Fageeri Hospital: Burjeel Medical City Abu Dhabi

What stuck with me most about Dr. Nazik was how she talks to you. I was scared about some test results, and she could tell. She didn't just read them out; she pulled up a chair, made sure I understood what everything meant, and asked if I had questions. She has a very calm, direct way about her that makes you feel like you're in good hands, not just being processed.

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VO-284, Eldeco Centre 110017