Patient Experience

Patient experience at Burjeel Medical City Abu Dhabi – Reviews often mention hospital cleanliness, supportive nursing staff, and clear communication from doctors. Many patients highlight smooth admission & discharge, transparent billing, and trust in critical care services. Popular treatment areas include Spine Surgery, Neurosurgery, Aesthetic and Reconstructive Surgery, Medical Oncology, Renal Transplantation, making Burjeel Medical City Abu Dhabi a preferred hospital in abu dhabi for planned and emergency treatment.
My 8-year-old son had a fever...
Sep 30, 2025
Doctor: Dr. Prathap Chowdary Potula Hospital: Burjeel Medical City Abu Dhabi

My 8-year-old son had a fever that just wouldn't break, and I was really scared. We saw Dr. Prathap at Burjeel. He was so calm with my son, explained everything in a way a kid could understand, and didn't just throw antibiotics at us. He took the time to figure out it was a viral thing and gave us a clear plan. Honestly, seeing him put my son at ease meant more than anything.

My elderly mother was admitted, and...
Jan 08, 2026
Doctor: Dr. Prathap Chowdary Potula Hospital: Burjeel Medical City Abu Dhabi

My elderly mother was admitted, and Dr. Prathap Chowdary Potula was her doctor. What stood out was how he kept us in the loop. He'd call me directly after his rounds, even just to say 'no major changes today, she's resting.' He never made us feel like we were bothering him with questions. In a big hospital like that, that personal touch made a stressful time so much easier for our whole family.

Had a weird stomach issue for...
Jan 19, 2026
Doctor: Dr. Prathap Chowdary Potula Hospital: Burjeel Medical City Abu Dhabi

Had a weird stomach issue for weeks. Saw Dr. Prathap. He listened, ran the right tests, figured it out. Fixed it. No nonsense, which I appreciate. Parking at the medical city is always a hassle, but the appointment itself was straightforward.

I went in for what I...
Nov 12, 2025
Doctor: Dr. Prathap Chowdary Potula Hospital: Burjeel Medical City Abu Dhabi

I went in for what I thought was just a bad case of fatigue. Felt run down for months. Dr. Prathap didn't dismiss it. He asked about my work, my sleep, everything. Ordered some blood work I hadn't had before. Turns out my vitamin D was practically nonexistent and my thyroid was off. The story isn't about a dramatic diagnosis, but about a doctor who actually connected the dots on something everyone else had missed. Started treatment, and I finally feel like myself again. The wait to get the lab results was agonating, but he called as soon as they were in.

I was really nervous going in....
Jan 20, 2026
Doctor: Dr. Pratheeba Kantharaj Hospital: Burjeel Medical City Abu Dhabi

I was really nervous going in. It was my first time at Burjeel and I didn't know what to expect. The place is huge and I got a bit lost. Dr. Pratheeba was so calm. She didn't rush me at all, explained everything in simple words, and actually listened to all my worries. I left feeling like a weight was off my shoulders. She just has a way of making you feel it's going to be okay.

Had a persistent stomach issue. Saw...
Nov 12, 2025
Doctor: Dr. Pratheeba Kantharaj Hospital: Burjeel Medical City Abu Dhabi

Had a persistent stomach issue. Saw Dr. Pratheeba Kantharaj at Burjeel Medical City. She was direct, asked clear questions, and ordered the right tests. Got a diagnosis and a treatment plan that worked. Follow-up was efficient. Good experience.

My visit with Dr. Pratheeba was...
Dec 20, 2025
Doctor: Dr. Pratheeba Kantharaj Hospital: Burjeel Medical City Abu Dhabi

My visit with Dr. Pratheeba was such a gentle experience. I'm not one to speak up much, but she made it easy. Her voice was quiet and she was very kind, taking time to understand the little things that were bothering me. It felt less like a clinical appointment and more like someone genuinely helping. I'm very grateful for her care.

Wow, what a difference! I'd been...
Sep 26, 2025
Doctor: Dr. Pratheeba Kantharaj Hospital: Burjeel Medical City Abu Dhabi

Wow, what a difference! I'd been feeling off for weeks and was starting to get really worried. Dr. Pratheeba figured it out in one visit—turns out it was something simple! She was fantastic, so knowledgeable and positive. I walked out of there with a spring in my step. Finally, some answers and a clear path forward. So relieved!

My hands were shaking a little...
Oct 26, 2025
Doctor: Dr. Praveen Edayali Hospital: Burjeel Medical City Abu Dhabi

My hands were shaking a little in the waiting room at Burjeel. It was my first time seeing a doctor here, and I was worried about what was causing my stomach issues. Dr. Praveen came in and just had this calm way about him. He didn't rush, explained everything in simple terms, and actually listened when I listed my symptoms. By the time I left, I felt a lot lighter, like a weight was off. He made a scary first visit okay.

Had a persistent cough for weeks....
Sep 10, 2025
Doctor: Dr. Praveen Edayali Hospital: Burjeel Medical City Abu Dhabi

Had a persistent cough for weeks. Went to Burjeel Medical City, saw Dr. Praveen Edayali. He was efficient. Asked clear questions, checked me over, ordered the right tests. Got a diagnosis and a treatment plan that worked. No fuss. Good experience.

I was feeling quite run down...
Jan 12, 2026
Doctor: Dr. Praveen Edayali Hospital: Burjeel Medical City Abu Dhabi

I was feeling quite run down for a long time, just not myself. It's hard to explain to a doctor. Dr. Praveen was so kind. He took the time to hear me out, all the little things I thought were silly to mention. His manner was gentle, and he worked with me to find a way forward. I'm very grateful for his care.

Finally got some answers! After months...
Jan 12, 2026
Doctor: Dr. Praveen Edayali Hospital: Burjeel Medical City Abu Dhabi

Finally got some answers! After months of feeling off and seeing other doctors, Dr. Edayali at Burjeel actually figured it out. He connected the dots that others missed. The clinic was busy, I waited a bit, but it was worth it. I walked out with a clear plan and so much relief. Really knowledgable guy!

My mother was very anxious about...
Sep 11, 2025
Doctor: Dr. Praveen Kumar Arumugam Hospital: Burjeel Medical City Abu Dhabi

My mother was very anxious about her persistent stomach issues. Dr. Praveen was so calm with her. He explained everything to us in simple terms, drew diagrams on a notepad, and made sure we all understood the plan before we left. He called me himself with the test results, which meant a lot. We felt looked after.

Took my son in after a...
Nov 17, 2025
Doctor: Dr. Praveen Kumar Arumugam Hospital: Burjeel Medical City Abu Dhabi

Took my son in after a week of him feeling run down. The clinic was busy and we waited a bit, but once we saw Dr. Praveen Kumar Arumugam, he gave us his full attention. He was direct, asked clear questions, and ruled out the scary stuff quickly. It was just a nasty virus, but his no-nonsense approach stopped our panic. We left feeling informed, not just dismissed.

When my husband had his health...
Oct 28, 2025
Doctor: Dr. Praveen Kumar Arumugam Hospital: Burjeel Medical City Abu Dhabi

When my husband had his health scare, we were terrified. Dr. Praveen spoke to me so gently in the waiting area. He never rushed, even though it was late. He said, 'Let's take this one step at a time,' and he meant it. He checked in daily. That kindness during a hard time... we won't forget it.

Wow, what a difference! My dad...
Jan 22, 2026
Doctor: Dr. Praveen Kumar Arumugam Hospital: Burjeel Medical City Abu Dhabi

Wow, what a difference! My dad needed a general check-up and we chose Burjeel. Dr. Arumugam is fantastic! He actually listened to all of Dad's little complaints instead of brushing them off. He was thorough, ordered the right tests, and now Dad's on a simple new medication and feels like a new man. So relieved we found him!

Had my gallbladder out last month....
Oct 28, 2025
Doctor: Dr. Preeth Pany Thandapany Hospital: Burjeel Medical City Abu Dhabi

Had my gallbladder out last month. The surgery itself went fine, but the first few days after were rough. Dr. Preeth was really clear about what to expect pain-wise and adjusted my meds a couple times until we got it right. He didn't just send me home and forget—he called to check in. Made a big difference in getting back on my feet.

Our 8-year-old, Sam, had a high...
Sep 13, 2025
Doctor: Dr. Preeth Pany Thandapany Hospital: Burjeel Medical City Abu Dhabi

Our 8-year-old, Sam, had a high fever that wouldn't break for days. We were terrified. Dr. Preeth sat with us in the room at Burjeel for what felt like an hour, explaining every possible cause in a way we could understand. He talked directly to Sam too, which calmed him down. He found it was a tricky bacterial infection and got him on the right antibiotics. Seeing our kid smile again after a week of worry... that's because of him.

Look, I needed a doctor to...
Sep 27, 2025
Doctor: Dr. Preeth Pany Thandapany Hospital: Burjeel Medical City Abu Dhabi

Look, I needed a doctor to sort out some ongoing stomach issues. Saw Dr. Preeth. He listened, ordered the right tests, figured it out. Fixed it. No fuss. Would go back.

I'd been putting off seeing anyone...
Dec 30, 2025
Doctor: Dr. Preeth Pany Thandapany Hospital: Burjeel Medical City Abu Dhabi

I'd been putting off seeing anyone about this nagging pain in my side for weeks. Finally booked an appointment, and honestly, the parking at Burjeel was so full I almost turned around. Glad I didn't. Dr. Preeth didn't rush me. He asked about my job, my stress levels, everything. He remembered a small detail I'd mentioned about my diet from a prior visit months ago. That attention led him to suggest a specific scan others might have missed. Turns out it was a small kidney stone starting to move. He managed it without surgery. The whole experience just felt... considered, like he was solving a puzzle with me, not just for me.

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VO-284, Eldeco Centre 110017