Patient Experience

Patient experience at Burjeel Medical City Abu Dhabi – Reviews often mention hospital cleanliness, supportive nursing staff, and clear communication from doctors. Many patients highlight smooth admission & discharge, transparent billing, and trust in critical care services. Popular treatment areas include Spine Surgery, Neurosurgery, Aesthetic and Reconstructive Surgery, Medical Oncology, Renal Transplantation, making Burjeel Medical City Abu Dhabi a preferred hospital in abu dhabi for planned and emergency treatment.
My 8-year-old son had been feeling...
Sep 16, 2025
Doctor: Dr. Prof. Humaid Obaid Bin Harmal Al Shamsi Hospital: Burjeel Medical City Abu Dhabi

My 8-year-old son had been feeling run down for weeks, and I was really worried. Dr. Humaid was so patient with him, explaining everything in a way a kid could understand. He didn't just rush us out; he sat with us, answered all my frantic questions, and really listened. The clinic was busy and we waited a bit, but once we were in the room, he gave us his full attention. I left feeling like we finally had a real plan.

I was so nervous going in...
Oct 03, 2025
Doctor: Dr. Prof. Humaid Obaid Bin Harmal Al Shamsi Hospital: Burjeel Medical City Abu Dhabi

I was so nervous going in for my first check-up in years, my hands were literally shaking. Dr. Al Shamsi just had this calm way about him that put me at ease right away. He didn't make me feel silly for being anxious, and he explained my blood work results without any confusing jargon. I'm actually not dreading my next appointment.

Had a persistent cough that wouldn't...
Oct 31, 2025
Doctor: Dr. Prof. Humaid Obaid Bin Harmal Al Shamsi Hospital: Burjeel Medical City Abu Dhabi

Had a persistent cough that wouldn't quit. Saw Dr. Humaid Al Shamsi at Burjeel. He was straight to the point, figured it out fast. Got the right meds, cough cleared up. Good experience.

It started with just feeling tired...
Oct 03, 2025
Doctor: Dr. Prof. Humaid Obaid Bin Harmal Al Shamsi Hospital: Burjeel Medical City Abu Dhabi

It started with just feeling tired all the time, but after a month I knew I had to see someone. I went to Burjeel and got Dr. Humaid. What stood out was how he connected the dots. He asked about my sleep, my diet, things I didn't think were related. He remembered a detail I'd mentioned offhand about some stomach stuff weeks prior. It wasn't just one thing, he said, but a couple small things adding up. He laid out a simple plan—adjust a few habits, try this supplement, come back in a month. I did, and the difference has been night and day. He treated me like a whole person, not just a set of symptoms.

I was a bit of a...
Sep 06, 2025
Doctor: Dr. Qaiser Zaman Hospital: Burjeel Medical City Abu Dhabi

I was a bit of a mess before my appointment. New country, new hospital, and I was convinced every little ache was something serious. The waiting area was huge and I felt lost. But Dr. Zaman was so calm. He didn't rush me, listened to all my worries, and explained things in a way that actually made sense. He said, 'Let's just take a look and see what's really going on.' I left feeling like a weight was off my shoulders. It was just a minor thing, but he treated my anxiety as seriously as the symptom.

Had a persistent stomach issue. Went...
Dec 11, 2025
Doctor: Dr. Qaiser Zaman Hospital: Burjeel Medical City Abu Dhabi

Had a persistent stomach issue. Went to Burjeel Medical City, saw Dr. Qaiser Zaman. He ordered the right tests, reviewed them quickly, and gave a clear diagnosis. Treatment plan was straightforward and it worked. Efficient, knowledgeable, no nonsense. Problem solved.

It can be intimidating walking into...
Jan 23, 2026
Doctor: Dr. Qaiser Zaman Hospital: Burjeel Medical City Abu Dhabi

It can be intimidating walking into such a big place. I'm not one to speak up much. Dr. Zaman had a very gentle way about him. He asked questions and waited for my answers. When he explained my treatment, he checked more than once that I understood. There was a real kindness in his manner that put me at ease. I'm very grateful for his care.

What a relief! I'd been putting...
Nov 23, 2025
Doctor: Dr. Qaiser Zaman Hospital: Burjeel Medical City Abu Dhabi

What a relief! I'd been putting off getting this check-up for ages, just dreading it. From the moment Dr. Zaman walked in, he had this great energy. He cracked a small joke that broke the ice. Went through everything step-by-step, answered all my 'what if' questions without making me feel silly. The whole process was so much smoother than I'd built up in my head. Honestly, I walked out of there feeling fantastic. He's exactly the kind of doctor you hope to find!

Had my gallbladder out last week....
Dec 06, 2025
Doctor: Dr. Raed Faisal Mohammed Al Saruri Hospital: Burjeel Medical City Abu Dhabi

Had my gallbladder out last week. Dr. Raed's team had a solid plan for the pain afterwards. It wasn't fun, but they kept it manageable. He checked on me every day, even on the weekend, and adjusted things so I could actually rest. Felt like he was really paying attention to how I was doing, not just the chart.

My dad was admitted with a...
Nov 30, 2025
Doctor: Dr. Raed Faisal Mohammed Al Saruri Hospital: Burjeel Medical City Abu Dhabi

My dad was admitted with a bad infection. We were all really worried. Dr. Raed Al Saruri was the one who actually took the time to explain everything to us in plain English, not just medical jargon. He called my sister directly with updates when she couldn't be there. That meant a lot. He treated my dad, and us, with real respect during a scary time.

Saw Dr. Raed for a persistent...
Oct 09, 2025
Doctor: Dr. Raed Faisal Mohammed Al Saruri Hospital: Burjeel Medical City Abu Dhabi

Saw Dr. Raed for a persistent stomach issue. He listened, didn't rush me, and ordered the right tests. Got a clear diagnosis and a treatment that worked. Parking at Burjeel was a nightmare that day, but the actual appointment was straightforward and helpful.

I'd been putting off seeing someone...
Sep 05, 2025
Doctor: Dr. Raed Faisal Mohammed Al Saruri Hospital: Burjeel Medical City Abu Dhabi

I'd been putting off seeing someone about this nagging pain for months. Finally went to Burjeel and got Dr. Raed. He had this calm way about him that cut through my nerves. Asked a ton of questions, even some that seemed unrelated. Turns out it was a muscular thing, not what I feared. The whole process, from his manner to the follow-up call from his nurse, just felt thorough. It wasn't a miracle cure, but it was proper, careful medicine that solved the problem.

My 8-year-old son had a fever...
Oct 30, 2025
Doctor: Dr. Raheesa Anchukandathil Hospital: Burjeel Medical City Abu Dhabi

My 8-year-old son had a fever that just wouldn't break, and I was really scared. We saw Dr. Raheesa at Burjeel Medical City, and she was so calm with him. She actually got down on his level to talk, explained everything to him in a way he understood, and didn't just rush to the strongest medicine. She listened to all my worries, even the silly ones, and called us the next day to check in. I felt like she really cared about my kid, not just the chart.

I hate going to the doctor,...
Sep 05, 2025
Doctor: Dr. Raheesa Anchukandathil Hospital: Burjeel Medical City Abu Dhabi

I hate going to the doctor, always have. My hands were sweating in the waiting room at Burjeel. But Dr. Anchukandathil was just... normal. She didn't make me feel dumb for being nervous. She asked simple questions, actually waited for my answers, and explained what she was doing before she did it. She said 'this is very common' about three times, which honestly helped a lot. Left feeling relieved it was nothing serious, and way less scared about coming back if I need to.

Had a stubborn sinus thing. Saw...
Nov 19, 2025
Doctor: Dr. Raheesa Anchukandathil Hospital: Burjeel Medical City Abu Dhabi

Had a stubborn sinus thing. Saw Dr. Raheesa Anchukandathil. She was direct, got to the point, and the treatment she suggested worked. Parking at the hospital was a pain, but the appointment itself was efficient. Would go back.

So, I'd been feeling run-down for...
Dec 29, 2025
Doctor: Dr. Raheesa Anchukandathil Hospital: Burjeel Medical City Abu Dhabi

So, I'd been feeling run-down for weeks. Tired, just off. I finally booked an appointment at Burjeel Medical City and got Dr. Raheesa. The first thing I noticed was she wasn't staring at the computer the whole time. She looked at me. I told her my symptoms, and she asked about my job, my sleep, even what I was eating—stuff my last doctor never did. She pieced it together like a puzzle and ordered the right tests. Follow-up was smooth, she explained the results clearly with a little diagram on a notepad. It wasn't magic, just good, thoughtful doctoring. Felt heard, which is rare.

My 8-year-old son had a fever...
Nov 24, 2025
Doctor: Dr. Raja Muhammad Irfan Hospital: Burjeel Medical City Abu Dhabi

My 8-year-old son had a fever that just wouldn't break, and I was really scared. Dr. Irfan was so calm with him, explaining everything in a way a kid could understand. He didn't just rush to prescribe the strongest thing; he took time to figure out what was actually going on. The waiting room was packed, but once we got in, he made us feel like we were his only patients that day. My son left feeling brave, not scared, and that meant everything to me.

My elderly mother was admitted, and...
Dec 25, 2025
Doctor: Dr. Raja Muhammad Irfan Hospital: Burjeel Medical City Abu Dhabi

My elderly mother was admitted, and as her main caregiver, I was a wreck. Dr. Irfan called me personally after her initial tests to walk me through the results, even though it was late. He never talked down to me and answered every single one of my anxious questions, no matter how small. He treated my mom with such gentle respect. Having a doctor who keeps the family in the loop makes a hard situation so much easier to handle.

Had a weird stomach thing going...
Sep 10, 2025
Doctor: Dr. Raja Muhammad Irfan Hospital: Burjeel Medical City Abu Dhabi

Had a weird stomach thing going on for weeks. Saw Dr. Irfan. He listened, ran the right tests, figured it out. Fixed it. No fuss. Good doctor.

I walked into Burjeel with what...
Dec 14, 2025
Doctor: Dr. Raja Muhammad Irfan Hospital: Burjeel Medical City Abu Dhabi

I walked into Burjeel with what I thought was just a bad case of exhaustion. Felt run down for months. Dr. Irfan, though, he picked up on this tiny detail I mentioned about my hands feeling cold. He asked a few more questions, ordered some specific blood work I'd never had before. Turns out, it was a thyroid issue hiding in plain sight. The clinic was running behind that morning, so I had to wait a bit, but he apologized for the delay when he came in. He laid out a clear plan—medication, follow-up, what to watch for. It wasn't a magic cure, but for the first time in a long time, I felt like someone had a map for what was wrong.

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VO-284, Eldeco Centre 110017