Patient Experience
Took my wife in. She'd been feeling unwell for weeks, and our local clinic couldn't figure it out. Dr. Al-Tantawi at Burjeel listened, asked a lot of questions, and ordered some specific tests. He was direct about the possibilities, which I appreciated—no sugarcoating. It turned out to be a thyroid issue. He laid out the treatment plan clearly. We're managing it now. Parking was a hassle that day, but the doctor himself was efficient and knew his stuff. (Patient of Dr. Al-Halwaji)
Our young son had a high fever that wouldn't break. In the emergency room, Dr. Al-Tantawi was so calm with him. He spoke softly to my boy, explaining each little thing he was doing before he did it. He was just as gentle with us, the nervous parents, telling us what to watch for. It made a scary situation much easier. The diagnosis was straightforward, but the way he handled it made all the difference. We left feeling reassured. (Patient of Dr. Al-Halwaji)
After my mother's fall, we needed a doctor to oversee her overall recovery. Dr. Al-Tantawi was fantastic! He coordinated with the ortho team, checked on her medications, and really focused on what she needed to get back on her feet. He has a great way of talking to older patients—respectful and clear. We're so relieved to have found him. The hospital is big and busy, but he made sure we never felt lost in the system. (Patient of Dr. Al-Halwaji)
I've been seeing Dr. Alaa for my chronic hypertension for over three years now, ever since he started at Burjeel. What I appreciate most is that he remembers me. He knows my history, asks about my family, and never makes me feel rushed. His approach is steady and predictable, which is exactly what you want when you're managing something long-term. I trust his judgment completely because he explains the 'why' behind every adjustment to my meds. (Patient of Dr. Alaa)
Had my gallbladder out last month. The surgery itself went fine, but the first few days after were rough. Dr. Alaa checked on me every morning, even on the weekend. He was really clear about the pain meds—what to take, when, and what side effects to watch for. It wasn't just a prescription handed over; he talked me through the recovery timeline day by day. Made a scary process feel manageable. (Patient of Dr. Alaa)
Went in for a bad flu that wouldn't quit. Dr. Alaa was straight to the point, listened, gave me a clear plan. Got the right meds, felt better in a couple days. No fuss, just good care. Parking at the hospital was a nightmare though. (Patient of Dr. Alaa)
So, I woke up with this crushing chest pain. Rushed to Burjeel ER, terrified it was my heart. They ran tests and it wasn't cardiac, but they admitted me for observation and Dr. Alaa took over. He sat on the edge of my bed the next morning, diagram on a napkin, explaining how it was likely a severe muscular spasm from stress and poor posture. "Your heart is strong," he said, and I nearly cried with relief. He spent more time calming me down than anything else. Followed up with me twice after I was discharged just to check the pain was gone. That kind of attention sticks with you. (Patient of Dr. Alaa)
I'd been to a couple of doctors about this constant fatigue and weird stomach ache. They all said it was stress. Dr. Amal actually listened, asked a ton of questions I hadn't been asked before, and ordered some specific tests. Turns out it was a tricky thyroid issue that was messing with everything. He explained it in a way that finally made sense. I'm on treatment now and feel like myself again. (Patient of Dr. Amal)
Had to get a small cyst removed. Honestly, I was nervous at first, but Dr. Amal talked me through the whole thing in the clinic. The procedure itself at Burjeel was quick, and the recovery was exactly as he said it would be—no surprises. It was just a straightforward thing, and that's exactly what you want sometimes. (Patient of Dr. Amal)
The place is impressive, sure, but what stood out was the team. The front desk helped me sort my paperwork when I was flustered, and the nurse who took my vitals was really calming. Even the person who brought the water was nice. It made a long afternoon of check-ups feel less like a chore. (Patient of Dr. Amal)
Look, I'm not great with doctors. I get awkward. But Dr. Mohan has this way of just being... normal. He doesn't talk down to you. When I told him I was scared about the blood test results, he didn't just dismiss it; he sat and went over each number with me until I got it. That meant a lot. (Patient of Dr. Amal)
I've been seeing Dr. Amani for my check-ups for about five years now, ever since she was at her old clinic. She moved to Burjeel Medical City, and I followed her there. That's how much I trust her. She remembers my history, asks about my family, and never rushes me. It's that consistency you don't find everywhere. She's just a solid, reliable doctor who knows her stuff. (Patient of Dr. Amani)
I was so nervous going in—first time seeing a doctor here and my stomach was in knots. Dr. Amani was just so calm. She actually listened to all my worries, even the silly ones, and explained everything in a way that made sense. I left feeling like a weight was lifted. The hospital is huge and a bit intimidating, but she made the actual appointment easy. (Patient of Dr. Amani)
Dr. Amani is great. Straight to the point, tells you what you need to know without sugarcoating it, but she's not harsh about it. Fixed up my issue, gave clear instructions. Parking at Burjeel was a nightmare, but the appointment itself was efficient and helpful. (Patient of Dr. Amani)
My experience started with a weird, persistent cough that my usual remedies weren't touching. I booked with Dr. Amani at Burjeel, a bit unsure what to expect. The waiting area was busy, but once I got in, she had this way of making you feel like you were the only patient she had that day. She asked questions I hadn't even thought to mention, connected some dots about my stress at work, and laid out a simple plan. It wasn't just about the cough; she looked at the whole picture. A few weeks later, following her advice, I was finally feeling like myself again. (Patient of Dr. Amani)
I'd been to a few doctors about this constant fatigue and stomach pain, and everyone just said it was stress. Dr. Ameera was different. She actually listened to the whole history, ordered a couple of specific tests no one else had thought of, and figured out it was a tricky autoimmune thing. It wasn't a quick fix, but having a name for it and a real plan made all the difference. She explained it in a way that finally made sense. (Patient of Dr. Ameera)
I needed a minor skin lesion removed, and honestly, I was more nervous about the appointment itself than the procedure. Dr. Ameera made it so simple. She talked me through each step as she did it, the whole thing was over in maybe ten minutes, and I barely felt a thing. The clinic was running a bit behind that day, but she didn't rush at all. It was just a straightforward, smooth experience from start to finish. (Patient of Dr. Ameera)
My first impression of Burjeel Medical City was how calm and clean it felt, even though the parking garage was pretty full. But what really stood out was the team. The nurse who took my vitals noticed I seemed anxious and just had a really kind, reassuring way about her. The front desk staff sorted out my insurance query without any fuss. It felt like everyone, from the security guard who pointed the way to Dr. Ameera herself, was genuinely helpful. (Patient of Dr. Ameera)
What I'll remember most about Dr. Ameera is how she talks to you. I'm not great with medical jargon, and she never made me feel silly for asking questions. She sat down, looked at me, not the computer, and just had a normal conversation about my options. There was no pressure, just clear information and a sense that she was really on my side. That kind of respect is rare. (Patient of Dr. Ameera)
I'd been to a couple of doctors about this constant fatigue and stomach pain, and everyone just said it was stress. Dr. Abdulkader Hamad actually listened. He asked questions about things no one else had, like specific foods and even my travel history years ago. He ordered some different tests and figured out it was a tricky parasitic infection I must have picked up ages ago. I'm finally on the right treatment and starting to feel like myself. He didn't just give up. (Patient of Dr. Abdulkader)