Patient Experience

Patient experience at Burjeel Medical City Abu Dhabi – Reviews often mention hospital cleanliness, supportive nursing staff, and clear communication from doctors. Many patients highlight smooth admission & discharge, transparent billing, and trust in critical care services. Popular treatment areas include Spine Surgery, Neurosurgery, Aesthetic and Reconstructive Surgery, Medical Oncology, Renal Transplantation, making Burjeel Medical City Abu Dhabi a preferred hospital in abu dhabi for planned and emergency treatment.
My mother was admitted with a...
Jan 27, 2026
Doctor: Dr. Sangeetha Anamalamudi Vilvanathan Hospital: Burjeel Medical City Abu Dhabi

My mother was admitted with a high fever and confusion. We were so scared. Dr. Sangeetha took the time to explain everything to us in simple terms, step by step. She called me directly with updates, even late in the evening. She never made us feel rushed with our questions. Because of her clear plan, my mom is back home and recovering well. We felt looked after. (Patient of Dr. Sangeetha)

Our 8-year-old son had severe stomach...
Oct 07, 2025
Doctor: Dr. Sangeetha Anamalamudi Vilvanathan Hospital: Burjeel Medical City Abu Dhabi

Our 8-year-old son had severe stomach pains. The hospital is big and we got a bit lost finding the clinic. Dr. Sangeetha was so calm with him. She got down to his level, talked to him first, then explained to us what she thought was happening and why she chose a simple treatment over scans. It worked. She has a real way with kids and worried parents. (Patient of Dr. Sangeetha)

After my husband's check-up, Dr. Sangeetha...
Jan 10, 2026
Doctor: Dr. Sangeetha Anamalamudi Vilvanathan Hospital: Burjeel Medical City Abu Dhabi

After my husband's check-up, Dr. Sangeetha spotted something in his bloodwork he'd had for years that others just noted. She said, 'Let's just dig a little deeper on this one point.' That dig found a thyroid issue no one else had caught. She fixed it with medication. He has so much more energy now! We are just so relieved she pays such close attention. (Patient of Dr. Sangeetha)

My sister was visiting from abroad...
Nov 06, 2025
Doctor: Dr. Sangeetha Anamalamudi Vilvanathan Hospital: Burjeel Medical City Abu Dhabi

My sister was visiting from abroad and fell seriously ill. The system was new to us and we were stressed. Dr. Sangeetha managed everything. She coordinated with other specialists, translated the medical terms for us, and was just... present. The parking garage was full that day and we were late, but her team was understanding. She made a frightening situation manageable. (Patient of Dr. Sangeetha)

I'd been to a couple of...
Sep 02, 2025
Doctor: Dr. Saniya Kungle Hospital: Burjeel Medical City Abu Dhabi

I'd been to a couple of doctors about this nagging fatigue and stomach thing. Everyone said it was stress. Dr. Saniya was the first one who actually sat and listened, asked a bunch of questions I hadn't been asked before. She ordered some specific tests others hadn't thought of, and it turned out to be a tricky thyroid issue combined with a mild food intolerance. She explained it all on a notepad, drew little diagrams. I finally feel like I'm getting somewhere. (Patient of Dr. Saniya)

Had to get a small cyst...
Dec 15, 2025
Doctor: Dr. Saniya Kungle Hospital: Burjeel Medical City Abu Dhabi

Had to get a small cyst removed. Honestly, I was nervous at first, but the whole thing was so straightforward. Dr. Saniya talked me through each step before she did it, the local anesthetic worked perfectly, and it was over in what felt like ten minutes. The follow-up was quick, too—just a nurse checking the dressing. It healed up cleanly, no fuss. Sometimes simple things are just done right. (Patient of Dr. Saniya)

The hospital itself is impressive, but...
Sep 08, 2025
Doctor: Dr. Saniya Kungle Hospital: Burjeel Medical City Abu Dhabi

The hospital itself is impressive, but what stood out was the team. My husband was with me, and from the front desk to the nurses in the clinic, everyone was calm and helpful. We got a bit turned around finding the pharmacy, and a staff member literally walked us there. It wasn't just Dr. Saniya; it felt like everyone was on the same page, which makes a huge difference when you're not feeling great. (Patient of Dr. Saniya)

What I remember most is how...
Sep 20, 2025
Doctor: Dr. Saniya Kungle Hospital: Burjeel Medical City Abu Dhabi

What I remember most is how Dr. Kungle handled my anxiety. I'm not a great patient, I get flustered easily. She had this really calm way of talking, never rushed, and she actually remembered small things I'd mentioned in a previous visit about my job. It felt personal, not like I was just the next file on the desk. That kind of attention makes you trust someone's medical advice completely. (Patient of Dr. Saniya)

I'd been to a couple of...
Nov 09, 2025
Doctor: Dr. Sara Musallam Suhail Anbar Alkatheeri Hospital: Burjeel Medical City Abu Dhabi

I'd been to a couple of doctors about this nagging fatigue and stomach thing, and everyone just said it was stress. Dr. Sara actually sat and listened, really listened, to all the weird little symptoms I thought were nothing. She ordered some different tests and figured out it was a tricky thyroid issue that was messing with everything else. I'm on the right meds now and finally feel like myself. She just didn't give up. (Patient of Dr. Sara)

Had to get a mole checked...
Jan 15, 2026
Doctor: Dr. Sara Musallam Suhail Anbar Alkatheeri Hospital: Burjeel Medical City Abu Dhabi

Had to get a mole checked at Burjeel. Honestly, I was nervous at first—any medical thing freaks me out. But Dr. Sara explained the whole removal process so clearly, step by step, it just seemed normal. The actual procedure was over in maybe ten minutes. She even called a few days later with the lab results herself, which was a nice touch. It was just a simple thing, but it felt handled really well. (Patient of Dr. Sara)

The clinic was busy when I...
Nov 12, 2025
Doctor: Dr. Sara Musallam Suhail Anbar Alkatheeri Hospital: Burjeel Medical City Abu Dhabi

The clinic was busy when I went, I had to wait a bit past my appointment time. But you know what? The nurses at the front were really apologetic about it and kept checking in. The whole place at Burjeel Medical City just feels calm and clean, which helps when you're not feeling great. By the time I saw Dr. Sara, I was relaxed. It's not just her; the whole team there seems to get it. (Patient of Dr. Sara)

What stuck with me about Dr....
Dec 13, 2025
Doctor: Dr. Sara Musallam Suhail Anbar Alkatheeri Hospital: Burjeel Medical City Abu Dhabi

What stuck with me about Dr. Sara is how she talks to you. I'm not great with medical jargon, and she never made me feel silly for asking 'what does that mean?' She drew a little diagram on her notepad to show me what was going on. It felt like she was just a very smart, kind person trying to help another person out, not like I was just another file on her desk. (Patient of Dr. Sara)

I'd been to a couple of...
Sep 25, 2025
Doctor: Dr. Sarah Abdel Karim Alkhaled Hospital: Burjeel Medical City Abu Dhabi

I'd been to a couple of doctors about this constant fatigue and weird joint pain. Everyone was quick to label it as stress or just getting older. Dr. Sarah actually listened. She asked questions about things no one else had, ran some different tests, and figured out it was a specific autoimmune thing. It wasn't a quick fix, but having a real answer and a plan after months of feeling lost was such a relief. She explained it all in a way that made sense, without talking down to me. (Patient of Dr. Sarah)

I needed a minor skin lesion...
Dec 14, 2025
Doctor: Dr. Sarah Abdel Karim Alkhaled Hospital: Burjeel Medical City Abu Dhabi

I needed a minor skin lesion removed. Honestly, I was more nervous about the whole hospital process than the procedure itself. Dr. Alkhaled's team had it all sorted. The appointment was on time, she talked me through each step before she did it, and the whole thing was over in what felt like five minutes. It was one of those medical things you build up in your head, and then it's just... done. No fuss, no drama. (Patient of Dr. Sarah)

The place itself, Burjeel, is huge...
Nov 02, 2025
Doctor: Dr. Sarah Abdel Karim Alkhaled Hospital: Burjeel Medical City Abu Dhabi

The place itself, Burjeel, is huge and could feel intimidating, but the staff at Dr. Sarah's clinic made it easy. The receptionist remembered my name when I came back for a follow-up, which was a nice touch. Even when the waiting area got a bit busy, the nurses kept things moving and checked in. It's the little things—someone offering you a water, a smile—that make a difference when you're not feeling great. (Patient of Dr. Sarah)

What stuck with me most about...
Jan 16, 2026
Doctor: Dr. Sarah Abdel Karim Alkhaled Hospital: Burjeel Medical City Abu Dhabi

What stuck with me most about Dr. Sarah was how she is with people. My elderly mother was her patient, and mom can be anxious and ask the same question twice. Dr. Sarah never rushed her. She'd sit down, make eye contact, and answer with incredible patience. You could tell she wasn't just treating a chart; she was talking to a person. That kind of respect is rare. (Patient of Dr. Sarah)

I'd been to a few doctors...
Oct 04, 2025
Doctor: Dr. Sarah Adil Hospital: Burjeel Medical City Abu Dhabi

I'd been to a few doctors about this nagging fatigue and joint pain, and everyone just said it was stress. Dr. Adil was the first one who actually listened. She ordered a specific set of tests I'd never had before and sat down with me to explain the results. Turns out it was something pretty rare, and she connected me with the right specialist at Burjeel. She didn't just give up. (Patient of Dr. Sarah)

Had to get a small cyst...
Oct 30, 2025
Doctor: Dr. Sarah Adil Hospital: Burjeel Medical City Abu Dhabi

Had to get a small cyst removed. Honestly, I was more nervous about the hospital experience than the procedure itself. But Dr. Adil talked me through every single step in the clinic, and on the day, the whole team was so calm. The procedure itself was over before I knew it. The follow-up was quick and easy, and the scar is barely there now. It was just... straightforward, which is exactly what you want. (Patient of Dr. Sarah)

Parking at Burjeel Medical City was...
Nov 10, 2025
Doctor: Dr. Sarah Adil Hospital: Burjeel Medical City Abu Dhabi

Parking at Burjeel Medical City was a nightmare that morning, I won't lie. I was flustered by the time I got to the clinic. But the receptionist saw I was stressed and was really kind, and the nurse who took my vitals had a way of making small talk that actually settled me down. The place itself feels clean and quiet, not chaotic. It made a big difference before I even saw the doctor. (Patient of Dr. Sarah)

What I remember most is how...
Oct 23, 2025
Doctor: Dr. Sarah Adil Hospital: Burjeel Medical City Abu Dhabi

What I remember most is how Dr. Adil speaks to you. I brought my elderly mother for a check-up, and she never talked down to her. She got down on her haunches to be at eye level with the wheelchair, explained things in simple terms without being patronizing, and always asked if we had more questions. My mom usually hates doctors, but she said afterwards, 'She's a good one.' That means everything. (Patient of Dr. Sarah)

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VO-284, Eldeco Centre 110017